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Logistics, On-demand Delivery, Transportation, E-commerce

Senior People Partner

RemoteRemoteFull TimeSeniorPosted 1 month ago

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Required skills

  • HR experience
  • HR/People Partner
  • fast-growing tech
  • startup/scaleup
  • employee relations
  • investigations
  • performance management
  • wage and hour
  • leave
  • accommodations

Nice to have

  • Industrial Organizational Psychology
  • change management
  • people data
  • engagement
  • culture
  • development initiatives

Role summary

Roadie is seeking a Senior People Partner to act as a strategic advisor to leaders and managers, focusing on people strategies, organizational effectiveness, and employee relations. This role involves end-to-end ownership of employee relations, including investigations and performance matters, while ensuring compliance with labor laws. The Senior People Partner will also contribute to talent management, job architecture, and people analytics, while supporting HR operations like onboarding and benefits administration. The ideal candidate has 7+ years of HR experience in a fast-growing tech environment, strong operational skills, excellent communication, and a proactive, hands-on approach.

Roadie, a UPS company, is a leading logistics and delivery platform that helps businesses tackle the complexities of modern retail with unmatched delivery coverage, flexibility and visibility. Reaching 97% of U.S. households across more than 30,000 zip codes — from urban hubs to rural communities — Roadie provides seamless, scalable solutions that meet a variety of delivery needs.

With a network of more than 310,000 independent drivers nationwide, Roadie offers flexible delivery solutions that make complex logistics challenges easy, including solutions for local same-day delivery, delivery of big and bulky items, ship-from-store and DC-to-door. For more information, visit www.roadie.com.

Senior People Partner

We're looking for a Senior People Partner to be a genuine strategic partner to managers and leaders across Roadie, and the primary owner of employee relations. You’ll work closely with our VP, People Operations, partnering with leaders and teams across every function at Roadie, understanding what each one needs and adjusting your approach accordingly. This role sits on a lean, fast-moving team, which means everyone wears a few hats. You’ll own meaningful work end to end and see the impact of it directly, balancing big picture thinking with hands-on execution.

What You’ll Do

  • Serve as a trusted thought partner to leaders, helping shape and execute people strategies that improve execution, organizational effectiveness and support how Roadie grows
  • Own employee relations end to end, from everyday inquiries and accommodations, to investigations and performance matters, always handling sensitive workplace matters with care
  • Proactively coach and serve as an advisor to people managers on performance, team effectiveness, development, and organizational change
  • Keep us compliant on wage and hour, leave, accommodations, and documentation, so we get it right the first time
  • Play a key role in talent management, owning performance cycles, calibration, and guiding career conversations
  • Strengthen our job architecture, partnering with leaders on career frameworks that scale with us and support the growth of our team members
  • Leverage people data and insights to identify trends, inform recommendations, and influence decisions
  • Play a hands-on role in engagement, culture, and development initiatives, always looking for ways to make our people programs more scalable as we grow
  • Support with operations responsibilities including onboarding, benefits admin, and systems, partnering closely with the People Operations team to keep day-to-day operations running smoothly

    • What You Bring

  • 7+ years of progressive HR experience, including meaningful time as an HR/People Partner in a fast-growing tech or startup/scaleup environment
  • Bachelor’s degree; concentration in Industrial Organizational Psychology or SPHR certified, a plus
  • Demonstrated experience and ownership of employee relations, investigations, and performance management, not just a supporting role
  • A strong operator and advisor who's comfortable in ambiguity, can challenge thinking, and translates business needs into practical solutions
  • Outstanding interpersonal, written and verbal communication skills
  • A track record coaching and influencing managers, including first-time leaders
  • Thorough knowledge of HR principles, compliance and leave & accommodation law (FMLA, ADA interactive process, state paid family leave)
  • Exposure to job architecture, leveling, or comp frameworks, or real interest in building that out
  • Excellent judgment and discretion: you know when to loop others in and when to just handle it, always handle sensitive information with care
  • Resourceful self-starter with a “roll up your sleeves” mentality

    • Why Roadie?

  • Competitive compensation packages
  • 100% covered health insurance premiums for yourself
  • 401k with company match
  • Tuition and student loan repayment assistance (that’s right - Roadie will contribute directly to your existing student loans!)
  • Flexible work schedule with unlimited PTO
  • Monthly 3-day weekends
  • Monthly WFH stipend
  • Paid sabbatical leave - tenured team members are given time to rest, relax, and explore
  • The technology you need to get the job done

    • This role is not eligible for visa sponsorship. Applicants must be authorized to work for any employer in the U.S.

    Ready to apply?
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