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Logistics, Transportation, Freight

Forward Deployed Engineer (New Grad)

San Francisco, CAOnsiteFull TimePosted 1 month ago

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Required skills

  • CPQ software
  • agentic stack
  • PQA
  • Prompt, Quote, Approve
  • enterprise
  • data model
  • pricing
  • RevOps
  • Sales Leaders
  • pricing and approval problems

Nice to have

  • shipped code
  • real users
  • app
  • tool
  • research project
  • side project

Role summary

Roadrunner is seeking a Forward Deployed Engineer (New Grad) to join their in-person team in San Francisco. This role involves embedding with customers to understand and solve their hardest pricing and approval problems, owning delivery end-to-end in production, and turning one-off solutions into core platform features. You will deploy and tune AI agents, acting as the fastest feedback loop to the core team. Strong engineering fundamentals, curiosity, ambition, comfort with ambiguity, and clear communication are essential. Experience with Python, Go, or JavaScript, customer engagement, production support, and AI agents are key requirements.

About us

At Roadrunner, we’re replacing the broken CPQ software that Sales teams have complained about, worked around, and given up on for years. Not improving it - replacing it. We’re building a new agentic stack called PQA - Prompt, Quote, Approve, designed for the enterprise, on a data model built for how pricing actually works today.

We’re Kleiner Perkins’ first incubation since Glean, led by second-time founders with successful exits, and a team of engineers from Snowflake, Databricks, Citadel, Meta, Robinhood, Brex, and so on. We’re in-person in San Francisco, and we’re just getting started.

What you'll do

  • Embed with our customers. You'll sit with the RevOps and Sales leaders who live inside Roadrunner every day, turn their hardest pricing and approval problems into shipped features, and stay on the hook until they're actually solved - not just handed off to support.

  • Own delivery end-to-end, in production. From technical discovery through go-live, you're the engineer who scopes it, builds it, and keeps it running.

  • Turn one-off solutions into product. Every customer-specific integration or workflow you build feeds back into Roadrunner's core platform. The pattern you build for customer #1 is the feature customer #10 gets out of the box.

  • Ship AI agents in the field. Deploy and tune proactive agents - quoting recommendations, deal modeling, multi-step approval workflows - against real customer data and real deal pressure, then iterate on what actually breaks.

  • Be the fastest feedback loop in the company. You're often the first to see where the product breaks under real enterprise complexity. You carry that back to the core team the same day, not next sprint.

What you'll bring

  • Strong engineering fundamentals - from coursework, internships, or projects. You don't need a track record of shipping to production yet; you need to be able to build fast without cutting the corners that matter.

  • Real curiosity. You want to know why something broke, not just that it broke - and you'll dig through an unfamiliar codebase or a customer's system until you find the actual answer.

  • Ambition. You want real ownership fast, not a backlog of tickets, and you're ready to earn it.

  • Comfort with ambiguity - from a hackathon, a research project, or an internship where nobody handed you a spec.

  • Clear, direct communication - with engineers and with the non-technical people you'll be sitting across from.

  • Willingness to travel occasionally to be onsite with customers when it matters.

  • Based in SF or excited to relocate - we're an in-person team.

Bonus points if…

  • You've interned somewhere and shipped code that real users touched.

  • You've built something on your own - an app, a tool, a research project - because you wanted it to exist, not because a class required it.

  • You've spent time close to customers or end users, even outside of engineering (support, tutoring, ops), and know what it's like to translate someone's problem into something you build.

  • You've picked up a new language, framework, or domain fast because a project needed it.

  • You have a side project. Tell us what it is and why you built it.

What we offer

  • Medical, dental, and vision benefits for you and your family.

  • Lunch and dinner, as well as snacks and coffee to keep you energized.

  • Take what you need vacation policy.

Equal opportunity

We value our differences, and we encourage all to apply — especially those whose identities are traditionally underrepresented in tech organizations. We do not discriminate on the basis of race, religion, color, gender expression or identity, sexual orientation, ancestry, national origin, citizenship, age, marital status, veteran status, disability status, political belief, or any other characteristic protected by law. Roadrunner is an equal opportunity employer.

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