Distribution Team Member

When childhood friends Holly and Shawn stepped away from their corporate careers and started Rook Coffee in 2010, they wanted to make people feel special. Since the beginning, in a 300-square-foot shack, Rook has focused on offering specialty coffees that inspire genuine, human connections.
Rook Coffee is currently seeking energetic and hard-working individuals to continue to make those connections. If you’re nice, likable, approachable, a team player, proactive, patient, sociable, positive, reliable, and honest, we’d love to hear from you.

You Will

Contribute to various roastery and production “housekeeping” tasks.

Fulfill orders by properly preparing, labeling, and packaging product and supplies

Elevate customer service by executing with speed, experience, and customer delight as top priorities.

Maintain inventory for essential items, including coffee/cold brew, merchandise, shipping/packaging materials (boxes, envelopes, tape, ice, insulation bags, pound bags), through effective communication.

Maintain an organized work environment. 

You Must

Positive mental attitude and outlook on life. Friendly and genuine personality is a must!

Maintain a welcoming, positive, and fair work environment with coworkers

Be a great listener

Be an operations and efficiency champion 

Proficiency in the use of technology including, but not limited to: Microsoft Office, Gsuite, email, Etc. 

High school diploma or equivalent 

Experience in a fast-paced/labor-intensive role for a minimum of three months, with proven and consistent results

Assist and coach team members as necessary

Maintain a neat and orderly workspace and packaging environment

Perform routine maintenance, organization, and cleaning

Maintain high standards for food and workplace safety and sanitization

The ability to function as part of a cohesive team

Strong interpersonal skills 

The ability to lift or move a minimum of 50 lbs

The ability to stand for an extended period of time

Rook Coffee Roasters provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Rook Coffee Roasters complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Rook Coffee Roasters expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Rook Coffee Roasters’ employees to perform their job duties may result in discipline up to and including discharge.