
Production Technician 3
Required skills
- machine operation
- production goals
- quality
- waste reduction
- maintenance
- training
- record keeping
- production reports
- pallet jack
- manufacturing operations
Nice to have
- GED
- English language proficiency
Role summary
Responsible for machine operation and crew management in a light industrial setting. This role ensures the safe and proper operation of assigned equipment, meeting quality, output, and production goals. The Production Technician 3 also performs duties of lower-level technicians as needed, applying advanced troubleshooting and basic maintenance skills. Key responsibilities include monitoring performance, organizing crew activities, training team members, ensuring product quality, reducing waste, maintaining accurate records, and communicating effectively with supervisors and other shifts.
JOB SUMMARY
Responsible for machine operation and crew in a light industrial setting. Must manage machine team to ensure proper and safe operation of assigned equipment. Responsible for quality, output, and meeting production goals. Additionally, fulfills the job duties of a Production Technician 1 and 2 as required.
KEY DUTIES/RESPONSIBILITIES Production: Monitors performance of machine and personnel. Ensures that goals are being met and issues are communicated to Supervisor and/or Production Technician 3 Lead. Completes all work assignments during production. Checking in material, Pocket set-ups, move material offline that is no longer needed, and other assignments as necessary. Applies advanced troubleshooting skills and performs basic maintenance on assigned machines that improve quality and performance. Assists crew members when needed. 40% Crew Leadership/Training: Organizes crew activities and delegates assignments. Performs assigned duties. Trains and develops all crew members. 30% Quality and Waste: Monitors product quality for correctness and report when errors occur. Monitors print and bundle quality. Make adjustments as necessary to correct quality issues. Monitors product waste and take steps to reduce or eliminate spoilage and doubles. 15% Communication/Record Keeping: Maintains accurate record keeping IE: safety audits, packages per hour, labor hours per thousand and other logs or forms. Communicates personnel issues to the Supervisor or Production Technician 3 Lead. Informs other Operators/Supervisors of pertinent. information and communicates to other shifts as necessary. Other duties as assigned. 15%.
EDUCATION High School Diploma or GED (Preferred)
EXPERIENCE 3-5 Years related experience Basic computer experience
KNOWLEDGE/SKILLS/ABILITIES Ability to multi-task. Demonstrates ability to line lead or crew lead for one (1) machine. Ability to work in a fast-paced environment (varying upon equipment). Attention to detail. Effective communicator (share equipment knowledge, quality, and safety concerns). Ability to troubleshoot machine problems. Mathematical skills and advanced skills in production reports. Basic computer skills, technical skills may vary based on the equipment. Ability and knowledge to operate a pallet jack. Strong knowledge and understanding of machine and manufacturing operations. Ability to speak and communicate effectively utilizing the English language (preferred)
EQUIPMENT/SOFTWARE UTILIZED Pallet jack Machine specific software
COMMUNICATION AND CONTACTS • Lead, coach and maintain open communication with other production team members. • Participate in the Team Business Meetings.
DECISION MAKING • Work prioritization to meet production commitments and goals. • Machine staffing assignments. • Machine processing speed.
OTHER • Ability to work overtime, beyond regular schedule, to complete work assignments as required
PHYSICAL DEMANDS / WORKING CONDITIONS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may carry up to 15 lbs., may push and pull up to 40 lbs., twist, stand, walk, reach, and grip/grasp throughout the shift. Employees are also required to frequently lift up to 15 lbs., and squat and kneel. Lastly, employees are required to have the ability to work in a fast-paced environment. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly exposed to moving mechanical parts, airborne dust, paper particles, and industrial lift trucks. All work environments that exceed OSHA's standard on noise levels require associates to wear the hearing protection that is provided. *Disclaimer: Weight requirements may vary by location. Please contact HR Business Partner for further details
The rate of pay for this role at the noted RRD location is $19.00 - $22.00 /hour. Typically, roles follow step progressions to a target rate or set increments over time. Depending on the role, in addition to the hourly rate of pay, the total compensation package may also include, overtime, shift differential, call-in, and/or stand-by pay. RRD’s benefit offerings include medical, dental, and vision coverage, paid time off, disability insurance, 401(k) with company match, life insurance and other voluntary supplemental insurance coverages, plus parental leave, adoption assistance, tuition assistance and employer/partner discounts.
RRD is an Equal Opportunity Employer, including disability/veterans
At RRD, we value innovation, authenticity, and integrity. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.
All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.
RRD is a leading global provider of marketing, packaging, print, and supply chain solutions that elevate engagement across the complete customer journey. The company offers the industry’s most trusted portfolio of creative execution and world-wide business process consulting, with services designed to lower environmental impact. With 22,000 clients, including 93% of the Fortune 100, and 32,000 employees across 28 countries, RRD brings the expertise, execution, and scale designed to transform customer touchpoints into meaningful moments of impact.
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