Department Manager (Hardware) - Redwood Falls, MN
Required skills
- merchandising
- sales
- customer service
- inventory
- training
- safety
Nice to have
- Hardware
- Customer Service training
Role summary
The Department Manager (Hardware) is responsible for merchandising, sales, and customer service within the hardware department of a retail store. This role involves directing product distribution, ensuring adequate inventory, assisting customers, collaborating with buyers, and training new team members. The position requires flexibility in work schedule, excellent customer service skills, and the ability to perform physical tasks such as lifting and standing for long periods. Prior experience in hardware sales and customer service training is preferred.
We have career opportunity as a Department Manager of our Hardware department. The Department Manager is responsible for merchandising and sales within his or her assigned department. Department Managers are responsible to provide the highest level of customer service and report to the Store Manager. This position will require ability to work days, nights, and an alternating weekend schedule. Extensive knowledge and understanding in Hardware is preferred.
Rate of Pay: $16.00-$18.00/hr (Depending on Experience)
ESSENTIAL FUNCTIONS AND RESPONSIBILITIES
- Direct and coordinate the merchandising of assigned products.
- Set priorities for distribution of new merchandise within the assigned department.
- Ensure adequate inventory in all areas of assigned department.
- Assist customers with purchases.
- Work closely with Retail Buyer(s) to ensure awareness of assigned department product needs and other product information.
- Assist with the training and direction provided to new department team members.
- Ensure that safety is practiced when handling merchandise by employees and customers.
OTHER DUTIES
Other duties as assigned by the Store Manager
MENTAL AND PHYSICAL REQUIREMENTS
- Ability to work an irregular work schedule
- Excellent customer service skills required
- Frequent lifting up to 50 pounds
- Long periods of standing
- Frequent bending and twisting
EDUCATION, TRAINING AND EXPERIENCE
- High School Diploma preferred
- Customer Service training and or experience preferred.
WORKING ENVIRONMENT AND CONDITIONS
- Retail Store Environment.
EQUIPMENT AND TOOLS
Computer Calculator Cash register-scanner
Telephone Fax Copy Machine
Computer software and network
The specific statements shown in each section of this description are not intended to be all-inclusive. They represent typical elements and criteria considered necessary to perform the job successfully. The company recognizes that an individual with a disability may require an accommodation to enable him/her to successfully perform a job function. Consideration will be given to reasonable accommodations.
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