Revenue Management Analyst

Revenue & Distribution Analyst

Department: Revenue Management
Reports To: Director of Revenue Management

Position Summary

Sandestin Golf & Beach Resort is seeking a highly analytical and detail-oriented Revenue & Distribution Analyst to support revenue optimization, distribution strategy, forecasting, and inventory management across the resort's diverse lodging portfolio.

This position is responsible for analyzing business trends, managing rates and inventory, maintaining distribution channels, supporting system implementations, and providing actionable insights that maximize occupancy, ADR, RevPAR, and profitability. The Revenue & Distribution Analyst will play a key role in ensuring accurate rate distribution, inventory management, forecasting, and channel performance across direct, group, wholesale, OTA, consortia, and travel advisor business segments.

The ideal candidate possesses a strong understanding of resort revenue management, distribution systems, pricing strategies, and hospitality technology platforms.

Essential Duties & Responsibilities

Revenue Analysis & Forecasting

• Analyze daily, weekly, monthly, and annual booking pace, occupancy, ADR, RevPAR, and revenue performance.
• Maintain accurate data on Rentals in the Sandestin program.
• Monitor demand trends, market conditions, local events, and competitive activity.
• Assist with forecasting, budgeting, and long-range demand planning.
• Prepare and distribute recurring revenue reports and dashboards for leadership.
• Identify revenue opportunities and provide recommendations to optimize performance.
• Conduct variance analyses and communicate findings to stakeholders.

Rate & Inventory Management

• Create, maintain, and audit transient, negotiated, wholesale, group, package, promotional, owner, and consortia rate plans.
• Build and maintain corporate negotiated rates and contracted account pricing.
• Manage inventory controls including:
  • Minimum Length of Stay (MLOS)
  • Closed to Arrival (CTA)
  • Closed to Departure (CTD)
  • Blackout dates
  • Availability restrictions
• Conduct regular audits to ensure rate integrity and inventory accuracy across all systems.

Distribution & Connectivity Management

• Manage and maintain distribution through:
  • Oracle Opera Cloud PMS
  • Springer Miller SMS|Host (during transition period)
  • SynXis CRS
  • WorldNXT Booking Engine
  • Sabre GDS
  • OTA and third-party distribution channels
• Monitor channel connectivity and troubleshoot rate, inventory, and reservation discrepancies.
• Ensure accurate mapping of rates, inventory, market segments, and restrictions across all distribution channels.
• Conduct routine rate parity and channel audits.
• Collaborate with vendors and internal stakeholders regarding distribution enhancements and connectivity issues.

OTA, Wholesale & Travel Advisor Management

• Monitor performance and profitability of OTA channels including Expedia Group, Booking.com, Hotels.com, Airbnb, VRBO, and other third-party partners.
• Analyze channel contribution, acquisition costs, cancellation trends, and net revenue.
• Support strategies to maximize direct bookings while optimizing channel mix.
• Maintain wholesale, consortia, travel advisor, and package offerings.
• Assist in evaluating and implementing new distribution opportunities and partnerships.

Package & Promotional Strategy

• Build and maintain promotional offers and package programs.
• Manage package components including resort credits, golf inclusions, dining offers, activity packages, and seasonal promotions.
• Audit package pricing, inclusions, and revenue recognition to ensure accuracy.
• Evaluate promotional effectiveness and provide recommendations for future campaigns.

System Administration & Implementation Support

• Support the resort's migration from SMS|Host to Opera Cloud.
• Assist with system configuration, testing, validation, and training efforts.
• Participate in user acceptance testing and implementation projects.
• Document revenue management and distribution processes and procedures.

Cross-Department Collaboration

• Partner with Sales, Reservations, Marketing, Finance, Front Office, Rental Management, and Operations teams.
• Assist with group pricing analysis and displacement evaluations.
• Support creation and maintenance of contracted group and negotiated rates.
• Provide revenue insights and recommendations to support strategic business decisions.

Qualifications

Required

• Bachelor's degree in Hospitality Management, Business, Finance, Economics, Statistics, or related field preferred; equivalent experience considered.
• Minimum two (2) years of experience in hospitality revenue management, reservations, distribution, revenue analysis, or related field.
• Advanced Microsoft Excel skills including pivot tables, lookups, reporting, and data analysis.
• Strong analytical, organizational, and problem-solving abilities.
• Excellent attention to detail and ability to manage multiple priorities.
• Strong verbal and written communication skills.

Preferred

• Experience with:
  • Oracle Opera Cloud PMS
  • Springer Miller SMS|Host
  • SynXis CRS
  • WorldNXT Booking Engine
  • Sabre GDS
  • Revenue management and distribution systems
• Experience creating and maintaining:
  • Corporate negotiated rates
  • Consortia programs
  • Wholesale and tour operator rates
  • Group rates
  • Promotional and package offers
  • Travel advisor programs
  • GDS rate plans
• Experience with OTA channel management and distribution.
• Experience in a resort, vacation rental, condominium resort, or mixed-inventory hospitality environment strongly preferred.

Knowledge, Skills & Abilities

• Strong understanding of hospitality revenue management principles.
• Knowledge of distribution channels, GDS systems, OTA channels, and booking engine management.
• Understanding of market segmentation, pricing strategies, and inventory controls.
• Ability to analyze complex data and present actionable recommendations.
• Strong systems aptitude and ability to troubleshoot distribution and connectivity issues.
• Ability to work independently and collaboratively in a fast-paced environment.

Key Performance Indicators

• Occupancy Growth
• ADR Growth
• RevPAR Growth
• Forecast Accuracy
• Rate Integrity
• Distribution Channel Performance
• Rate Parity Compliance
• Inventory Accuracy
• Reporting Accuracy and Timeliness
• Successful System Implementation Support

Physical Requirements

• Ability to sit and work at a computer for extended periods.
• Ability to communicate effectively in person, by phone, and electronically.
• Ability to occasionally attend meetings throughout the resort.

Sandestin Golf & Beach Resort is an Equal Opportunity Employer and is committed to creating an inclusive workplace for all team members.

EOE M/D/F/V