Associate Patient Care Coordinator - Fredericksburg Endoscopy Center

At SCA Health, we believe health care is about people – the patients we serve, the physicians we support and the teammates who push us forward. Behind every successful facility, procedure or innovation is a team of 15,000+ professionals working together, learning from each other and living out the mission, vision and values that define our organization. 

As part of Optum, SCA Health is redefining specialty care by developing more accessible, patient-centered practice solutions for a network of more than 370 ambulatory surgical centers, over 400 specialty physician practice clinics and numerous labs and surgical hospitals. Our work spans a broad spectrum of services, all designed to support physicians, health systems and employers in delivering efficient, value-based care to patients without compromising quality or autonomy.

What sets SCA Health apart isn’t just what we do, it’s how we do it. Each decision we make is rooted in seven core values: 

• Clinical quality 
• Integrity 
• Service excellence 
• Teamwork 
• Accountability 
• Continuous improvement 
• Inclusion 

Our values aren’t empty words – they inform our attitudes, actions and culture. At SCA Health, your work directly impacts patients, physicians and communities. Here, you’ll find opportunities to build your career alongside a team that values your expertise, invests in your success, and shares a common mission to care for patients, serve physicians and improve health care in America.

At SCA Health, we offer a comprehensive benefits package to support your health, well-being, and financial future. Our offerings include medical, dental, and vision coverage, 401k plan with company match, paid time off, life and disability insurance, and more. Please visit, https://careers.sca.health/why-sca, to learn more about our benefits.

Your ideas should inspire change. If you join our team, they will. 

The Patient Registration Assistant:

• Greets and welcomes patients, visitors and guests to the center.
• Assists patients through the registration process.
• Prepares patient charts and other communications.
• Provides updates to patient families as needed.
• Demonstrates appropriate knowledge and competence of designated skills identified for the position.
• Maintains and evaluates their own job specific expertise, demonstrates the importance of continuing education to the performance of facility responsibilities and professional growth.
• Performs administrative duties as assigned.
• Maintains flexibility with scheduling and job assignments to cover patient needs. 
• Fosters a positive and professional ambulatory surgery center environment by interacting with all persons in a considerate, helpful and courteous manner and by participating as a team member. Must have an award-winning smile and personality with an unrequited commitment to clinical excellence and outcomes.
• Participates in committees, work groups and meetings as deemed necessary. 
• Successfully completes required competencies of the position.

Education – Required:

• High School Graduate or equivalent.

Skills – Required:

• Exceptional written and verbal communication skills. Must be able to communicate effectively in English. Ability to speak Spanish desired, but not required.
• Advanced computer literacy to include proficiency in the following skills:
• Send and Receive Company Email
• Access patient charts by electronic methods
• Create complex Word Processing Documents
• Create complex Spreadsheet Documents
• Excellent interpersonal relationship skills
• Ability to listen, comprehend and follow instructions. 

Experience:

• Previous work experience in an ambulatory care surgical setting or acute care hospital
• Previous registration, admissions, and healthcare scheduling helpful
• One year Medical Receptionist experience is preferred.
• Post High School general business or administrative training preferred 

Dependability:

• Attendance
• Punctuality
• Ability to meet deadlines