ACH & Electronic Payments Specialist

Scott & Associates, PC is a well-established, multi-state legal recoveries firm. Since our founding in 2000, we’ve grown into a leading force in debt recovery, providing trusted and comprehensive legal solutions for financial institutions nationwide.

Our teams are driven, collaborative, and committed to delivering results.

We are seeking a motivated ACH & Electronic Payments Specialist to join our Plano, TX-based team.

Essential Duties and Responsibilities

The essential functions include, but are not limited to, the following:

• Process and monitor electronic payments, ACH transactions, electronic funds transfers, and other payment activity.
• Accurately apply electronic and ACH payments to consumer accounts in accordance with established procedures.
• Research and resolve payment exceptions, unapplied funds, rejected transactions, returned payments, and posting discrepancies.
• Review electronic payment files and transaction details for accuracy, completeness, and proper account application.
• Reconcile daily electronic payment activity, ACH transactions, and bank deposits to ensure accurate accounting records.
• Post and process payments accurately and timely within proprietary company software and related payment-processing systems.
• Perform high-volume payment data entry and verify transaction information prior to posting.
• Research payment discrepancies and coordinate resolution of account, transaction, or processing issues.
• Process and maintain supporting payment documentation and electronic records.
• Assist with daily banking activities, deposits, payment processing, and related operational tasks as needed.
• Support payment-related projects, system enhancements, and process improvement initiatives as assigned by the Accounting Manager.
• Maintain confidentiality and safeguard consumer and payment information in accordance with company policies and applicable requirements.
• Assist with other accounting, payment processing, and client-related responsibilities as assigned.

Minimum Qualifications (Knowledge, Skills, and Abilities)

• Two or more years of experience in electronic payment processing, ACH operations, banking, accounting, cash handling, payment application, or a related field preferred.
• Experience with ACH transactions, electronic funds transfers, payment processing, and/or high-volume payment application strongly preferred.
• Experience with high-volume data entry and transaction processing with a high degree of accuracy.
• Strong understanding of payment posting, account reconciliation, transaction research, and payment exception resolution.
• Ability to work efficiently and accurately in a high-volume, fast-paced environment while maintaining excellent attention to detail.
• Strong analytical and problem-solving skills with the ability to research discrepancies and identify payment-related issues.
• Effective oral and written communication skills, including knowledge of correct grammar, spelling, and punctuation.
• Familiarity with NetSuite or other accounting, payment processing, or financial systems preferred.
• Proficient in Microsoft Office applications, particularly Excel, Word, and PowerPoint.
• Ability to operate standard office equipment, including computers, scanners, printers, and other related equipment.
• Ability to manage multiple priorities, meet deadlines, and effectively organize daily workload.
• Ability to adapt quickly and respond appropriately when urgent payment or accounting matters require immediate attention.
• Ability to work professionally and maintain patience when interacting with individuals with diverse backgrounds, experience levels, and professional competencies.
• Strong commitment to accuracy, confidentiality, compliance, and customer service.

Benefits

Eligible for medical, dental, vision, and company paid life insurance on the first of the month following 60 days of employment.

401(k) with employer match

Please visit our website, www.spalaw.com,for more information on our Firm.