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Higher Education

Operations & Marketing Associate

Sausalito, CAOnsiteFull TimePosted 1 month ago

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Required skills

  • FAA
  • wildland fire
  • fire department
  • emergency response
  • AI workflows
  • modern tooling
  • LinkedIn
  • Instagram
  • content creation
  • deployment logistics

Nice to have

  • GTM
  • quantitative reasoning
  • communication skills
  • process optimization
  • brand materials
  • video content strategy

Role summary

Seneca is seeking an Operations & Marketing Associate to enhance its online presence, manage customer deployments, and optimize internal operations. This role involves coordinating logistics, defining social media strategy, learning regulatory processes, preparing client-facing materials, and representing the company at industry events. The ideal candidate has 2-4 years of experience in GTM, consulting, or operations, strong communication and content creation skills, familiarity with AI workflows, a customer-first mindset, and ideally, experience in fire service or emergency response. A willingness to travel up to 25% and obtain an FAA Part 107 certificate is required.

The Opportunity:

We are seeking an Operations & Marketing Associate to amplify our online presence, support customer deployments, and streamline internal operations. You will work cross-functionally across teams, and have the opportunity to interface directly with customers and public safety stakeholders. No two days will be the same, whether coordinating deployment logistics or supporting regulatory submissions. This is a high-ownership role at a fast moving company, and you’ll have real impact starting on Day 1.

What Your First Six Months Will Look Like:

  • Coordinating deployment and demo logistics: scheduling, travel, equipment, site access, and stakeholder communication. You’ll find ways to improve customer experience and optimize our existing processes.

  • Defining and executing Seneca's social media presence across LinkedIn, X, and Instagram. Your work will drive engagement with key industry channels and amplify company leadership.

  • Quickly learning the FAA regulatory submission process. You’ll gain expertise collaborating with our flight team, drafting & formatting documents, and driving approvals across the line.

  • Preparing customer ready briefings, one-pagers, and presentations for leadership. Everything that leaves the company under Seneca's name; every phrase, graphic, and slide will maintain exceptional quality.

  • Representing Seneca in the field at demos, summits, and industry events.

  • Collaborating with our design team to draft company branded materials. The ideas you help generate will determine how Seneca shows up to the world.

  • Shaping the structure and context of internal and external video content.

  • Tackling any problem that arises with a good attitude & growth mindset.

The Ideal Candidate Will Bring:

  • 2–4 years of professional experience in GTM, consulting, or operations.

  • Bachelor's degree in Economics, Political Science, Finance, Public Policy, or a related field that combines quantitative reasoning and communication skills.

  • Thrive in ambiguity: You identify problems and proactively solve them, take on projects without an initial playbook, and learn from other team members with humility.

  • Excellent written communication: You can move between a thirty-second video script and a formal submission to a federal regulator without changing the quality of the work.

  • Content creation experience: You understand what travels on X, LinkedIn, and Instagram, and you can produce it yourself.

  • Fluency in AI workflows: Modern tooling is a default part of how you work.

  • Customer first mindset: Excitement to engage directly with customers in the field and understand the unique operational challenges.

  • Fire service experience. You have worked in or alongside wildland fire, a fire department, or emergency response, and you understand the culture, the language, and the mission.

  • Willingness to travel: Deployments, demos and key events require a minimum of 25% travel. Ideal candidates will thrive equally at a desk as in the field.

  • FAA Part 107 Remote Pilot Certificate or willingness to obtain one.

What We Offer:

  • Competitive Salary – Reflective of your skills and experience

  • Equity Compensation – Be a part-owner in the company’s future

  • Comprehensive Health Coverage – Medical, dental, and vision plans

  • Health Savings Account (HSA) – Optional pre-tax savings for medical expenses

  • Unlimited PTO – Flexible time off to recharge, plus paid company holidays

About UsSeneca is building cutting-edge drone and sensor technology for wildfire suppression, aiming to eliminate wildfire risk across 500 million acres of high-risk U.S. + allied territory. Backed by top-tier investors, including Convective Capital, Caffeinated Capital, First Round Capital, Slow Ventures, Nextview Ventures, Transition Capital, Bullpen Capital, Stepstone Group, Roar Capital, Offline Ventures, and leaders from Palantir, Google, Meta, and many others. Founded by Stu Landesberg (former Founder & CEO of Grove Collaborative — IPO in 2022 at $1.7B) and fire industry experts, Seneca is a mission-driven company dedicated to climate resilience and fire prevention.

Don’t meet every single requirement? If you're excited about this role but your experience doesn’t align perfectly with every qualification, we encourage you to apply — you may still be the right fit for our team.

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