Service Corporation International Verified

Funeral & Cemetery Services, Deathcare, Consumer Services

Transfer Specialist

Oakland, CAOnsiteFull TimeEntry-level (exp-based)$22–$22 /hrPosted 1 month agoVisa sponsorship available

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Required skills

High School Diploma
driver's license
acceptable driving record
courier
driver
weekends
nights
on-call
holidays
hazardous traffic

Nice to have

direct customer interaction
bereaved family members
sensitivity to environment

Role summary

The Transfer Specialist is responsible for the care, removal, and transport of deceased individuals, ensuring compliance with laws and company policies. This role involves safely driving company vehicles, maintaining them, and interacting professionally with families and first responders. Key responsibilities include performing first calls, managing chain-of-custody, and entering event information into proprietary software. The position also requires vehicle maintenance, including cleaning and fueling, and identifying any mechanical issues. Candidates must have a high school diploma, a valid driver's license with a good record, and at least one year of experience as a courier or driver, preferably with customer interaction. Physical stamina for lifting and pushing/pulling is essential, along with basic computer skills and the ability to work flexible hours including nights, weekends, and holidays.

Our associates celebrate lives. We celebrate our associates.

The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

Transfers

Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
Enters deceased event information into proprietary software according to company procedures

Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
Fuels vehicles as necessary
Follows safety guidelines and expenditure processes
Maintains personal protective and transfer supplies in vehicles including cleaning products
Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

minimum Requirements

Education

High School Diploma or equivalent

Licenses

Current state/province issued driver’s license with an acceptable driving record

Experience

At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

Ability work schedule to support business needs including weekends and nights
Ability to work on-call weekends, nights and holidays rotation
Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds

Ability to drive in hazardous, heavy traffic, and weather conditions
Basic computer skills required

WORK CONDITIONS

Work Environment

Work indoors and or outdoors during all seasons and weather conditions
Local and/or multiple location traveling required
Comply with Field dress code policy

Work Postures

Frequent, continuous periods of time standing, up 6 hours per day
Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Lifting, pushing, pulling up to 75 pounds

Work Hours

Working beyond “standard” hours as the need arises
Local travel up to 100% using company vehicle

Compensation:
Salary: $22.00/hr.

Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care) *Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program

Postal Code: 94603Category (Portal Searching): OperationsJob Location: US-CA - Oakland

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