Transfer Specialist

Memphis, TNOnsiteFull TimeEntry-level (exp-based)Posted 1 month agoVisa sponsorship available

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Required skills

High School Diploma
Driver's License
Acceptable Driving Record
Basic computer skills
Weekend availability
Night availability
On-call rotation
Holiday rotation
Hazardous driving conditions
Heavy traffic driving

Nice to have

Courier experience
Driver experience
Direct customer interaction

Role summary

The Transfer Specialist is responsible for the safe and respectful care, removal, and transport of deceased individuals in accordance with all applicable laws and company policies. This role involves driving company vehicles, maintaining vehicle cleanliness, and interacting professionally with families and first responders. The position requires a high school diploma, a valid driver's license with an acceptable driving record, and at least one year of experience in a driving role, preferably with customer interaction. Candidates must be able to lift up to 75 pounds regularly, work flexible hours including nights, weekends, and holidays, and possess basic computer skills.

Our associates celebrate lives. We celebrate our associates.

The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and procedures remain in compliance. Safely and courteously drive company owned vehicles. Maintains company vehicles cleanliness. Professional appearance and business suit required when in contact with families; casual attire for vehicle maintenance.

JOB RESPONSIBILITIES

Transfers

Safely drives company owned professional vehicles to perform “first call” transfer of deceased in accordance with local and state/provincial laws as well as company policies and procedures. Follows processes for chain-of-custody, paperwork, and deceased identification
Cooperates with first responders, Coroner, hospital staff, or Senior Living facility and accommodate their processes and procedures
For home transfers, courteously and professionally interacts with bereaved family members; exhibits sensitivity to environment; minimizes conversation. Follows company procedures in transferring soiled garments, bedding, or other materials; leaves a warm and courteous first impression
Enters deceased event information into proprietary software according to company procedures

Transports caskets to airports, care centers, or funeral homes; assists with moving caskets

Vehicle Maintenance

Washes, vacuums, and cleans vehicles ensuring vehicle is presentable
Fuels vehicles as necessary
Follows safety guidelines and expenditure processes
Maintains personal protective and transfer supplies in vehicles including cleaning products
Identifies vehicle engine or operating issues to management; drives vehicles for repair or inspection

minimum Requirements

Education

High School Diploma or equivalent

Licenses

Current state/province issued driver’s license with an acceptable driving record

Experience

At least one (1) year work experience as a courier, driver; with direct customer interaction strongly preferred

Knowledge, Skills and Abilities

Ability work schedule to support business needs including weekends and nights
Ability to work on-call weekends, nights and holidays rotation
Ability to lift up to 75 pounds regularly and up to 100 pounds occasionally; push/pull up to 200 pounds

Ability to drive in hazardous, heavy traffic, and weather conditions
Basic computer skills required

WORK CONDITIONS

Work Environment

Work indoors and or outdoors during all seasons and weather conditions
Local and/or multiple location traveling required
Comply with Field dress code policy

Work Postures

Frequent, continuous periods of time standing, up 6 hours per day
Climbing stairs to access buildings frequently

Physical Demands

Physical effort requiring manual dexterity is required, includes paperwork, calculators, computers and phone usage
Lifting, pushing, pulling up to 75 pounds

Work Hours

Working beyond “standard” hours as the need arises
Local travel up to 100% using company vehicle

Postal Code: 38122Category (Portal Searching): OperationsJob Location: US-TN - Memphis

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