
Title Curative - Home Equity & Origination Services
Required skills
- title commitment
- payoffs
- taxes
- HOA
- real estate industry
- customer service
- communication skills
- multitask
- tight deadlines
- quality standards
Nice to have
- vendor management
- escalated routes
- client requirements
- team members
- team leader
- vendor relationships
Role summary
ServiceLink, a leader in the mortgage industry, is seeking a self-motivated and results-driven Title Curative professional. This role involves reviewing title commitments, managing payoffs, taxes, and HOA information, and addressing inquiries from clients and agents. The ideal candidate will have practical experience in the real estate industry, excellent customer service and communication skills, and the ability to multitask in a fast-paced environment while meeting tight deadlines. Proficiency with personal computers and a strong attention to detail are required. This is an exciting opportunity for career growth with ongoing training and support.
Overview
Are you self-motivated and eager to launch a career where your ambition will be rewarded with unlimited growth potential? ServiceLink, the unrivaled leader in the mortgage industry, seeks a results-driven individual with superior interpersonal and communication skills to fill the position of Title Curative. The ideal candidate must be action-oriented and passionate about cultivating lifetime customer loyalty. If you thrive in a fast-paced environment and excel at learning new processes, we invite you to apply today. Don’t miss this exciting opportunity to join ServiceLink, a company committed to providing on-going training and supporting every employee’s unique career goals.
Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.
A DAY IN THE LIFE
In this role, you will…
- Review daily reports to ensure completion of assigned duties
- Review title commitment for clearance and to assure all items are accounted for including but not limited to updating payoffs, taxes and HOA
- Address inquiries from client, seller’s agent, buyer’s agents, and internal staff professionally and in a timely manner
WHO YOU ARE
You possess …
- Practical work experience within real estate industry and/or a vendor management service company.
- Excellent customer service and communication skills
- The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for our clients.
- A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.
Responsibilities
- Review Work In Progress reports to ensure completion
- Review and respond to management inquiries, as needed.
- Respond to escalated routes and questions from customers.
- Process orders in accordance with ServiceLink and client requirements
- Meet minimum daily production quota while maintaining a high degree of quality.
- Provide direction to team members and assist the supervisors in maintaining processing timelines and production requirements.
- Maintain open communication with team members and team leader
- Develop relationships with our vendors and our co-workers
. Perform all other duties as assigned.
Qualifications
- High School diploma or equivalent required
- Practical work experience within real estate industry
· Proven customer service skills
- Proficiency with personal computers
Originally posted on Himalayas
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