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Information Technology, IT Services, Computer Hardware Services

Site Manager

Auburn, MAOnsiteFull TimeManager / Head$20–$23 /hrPosted 1 month ago

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Required skills

  • Developmental Disabilities
  • Brain Injuries
  • Residential Program
  • MAP training
  • Driver's License
  • Clean driving record
  • Basic computer skills
  • Medication Administration

Nice to have

  • PABC
  • First Aid

Role summary

ServiceNet is seeking a compassionate and dedicated leader to oversee a residential program for individuals with developmental disabilities or brain injuries in Worcester County, MA. This Site Manager role involves supporting residents with daily routines, activities, and goal-setting, ensuring their safety and well-being, and administering medications (MAP training available). The position requires leading and training staff, managing schedules, tracking resident information, and completing documentation. A valid driver's license with a clean record and basic computer skills are necessary. Bonus qualifications include MAP, PABC, or First Aid training.

Benefits:
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Parental leave
  • Training & development
  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Tuition assistance
Program Site Manager
Developmental Brain Injury Services Location: Worcester County, MA
Pay Rate: $19.57-$22.53 per hour (see details below) Schedule: Second Shift ServiceNet is seeking a compassionate and dedicated leader to oversee a residential program for individuals with developmental disabilities or brain injuries. This role is more than just a job—it’s an opportunity to make a meaningful impact in the lives of others by helping them achieve personal goals, build connections, and find fulfillment.

This is for our newest programs opening in Worcester County in early 2027!  Why You’ll Love This Role
  • Make a Difference – Support individuals in living more independent and joyful lives.
  • Lead with Purpose – Supervise and collaborate with a team to provide high-quality care.
  • Grow Your Career – Gain valuable leadership experience and professional development.
Key Responsibilities:
  • Support and Empower Residents – Assist with daily routines, recreational activities, and goal-setting while fostering a warm and inclusive environment.
  • Ensure Safety and Well-being – Administer medications (MAP training available), provide transportation to appointments and activities, and uphold health and safety protocols.
  • Lead and Collaborate – Supervise, train, and support staff while working closely with the Program Director to ensure smooth operations.
  • Stay Organized – Manage staff schedules, track important resident information, and complete necessary documentation.
Qualifications:
  • Experience supporting individuals with developmental disabilities or brain injuries.
  • A valid driver’s license (held for at least six months) with a clean driving record.
  • Basic computer skills for documentation and scheduling.
  • Physical ability to assist residents as needed.
  • Bonus: Training in MAP, PABC, or First Aid is a plus.
Benefits:
  • Generous PTO (time-off) package. 
  • Comprehensive health and dental insurance plans. 
  • Life insurance and long-term disability insurance.
  • 403(b) retirement plan. 
  • Tuition remission for eligible classes. 
  • Public Service Loan Forgiveness (PSLF) eligibility and tuition assistance. 
  • Opportunities for career development and advancement. 
  • And much more 
 Compensation Details: $21.57-$22.53
  • $19.57-$20.53/hr base +$2.00 differential when MAP Certified
About ServiceNet ServiceNet is a compassionate non-profit organization that helps over 8,400 individuals facing challenges such as mental illness, developmental disabilities, brain injuries, homelessness, and substance use issues. With over 1,800 dedicated staff members, we work together to make a meaningful difference in the lives of others. Learn more about ServiceNet
https://www.servicenet.org/

ServiceNet is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or veteran status.
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