SERVPRO of Milwaukee North - 10376 Verified
Environmental & Facilities Services
Accounts Receivable Specialist
Menomonee Falls, WIOnsiteFull TimePosted 7 hours ago
Required skills
- Microsoft Excel
- Microsoft Word
- meet deadlines
- confidential financial information
- customer service skills
Nice to have
- accounts receivable
- billing
- accounting experience
- accounting software
Role summary
The Accounts Receivable Specialist manages customer accounts, processes payments, prepares invoices, monitors outstanding balances, and follows up on past-due accounts. This role collaborates with customers, insurance companies, project managers, and internal departments to ensure timely payment for restoration, water mitigation, fire damage, and cleaning services. Key responsibilities include invoicing, payment posting, aging report analysis, dispute resolution, and assisting with month-end closing.
Benefits:
Job Summary
The Accounts Receivable Specialist is responsible for managing customer accounts, processing incoming payments, preparing invoices, monitoring outstanding balances, and following up on past-due accounts. This position works closely with customers, insurance companies, project managers, and internal departments to ensure accurate and timely payment for restoration, water mitigation, fire damage, and cleaning services.
Essential Job Responsibilities
Qualifications
- 401(k)
- Dental insurance
- Health insurance
- Opportunity for advancement
- Paid time off
- Training & development
- Vision insurance
Job Summary
The Accounts Receivable Specialist is responsible for managing customer accounts, processing incoming payments, preparing invoices, monitoring outstanding balances, and following up on past-due accounts. This position works closely with customers, insurance companies, project managers, and internal departments to ensure accurate and timely payment for restoration, water mitigation, fire damage, and cleaning services.
Essential Job Responsibilities
- Prepare, review, and send customer invoices for completed restoration and mitigation projects.
- Process incoming payments, including checks, credit cards, ACH, and electronic payments.
- Post customer payments accurately to the accounting system.
- Monitor accounts receivable aging reports and follow up on outstanding balances.
- Contact customers and insurance companies regarding unpaid invoices.
- Research and resolve billing discrepancies and payment disputes.
- Follow up on insurance claims to ensure timely reimbursement.
- Work with project managers to obtain job documentation, work authorizations, and completion paperwork needed for billing.
- Maintain accurate customer account records.
- Reconcile customer accounts and investigate payment discrepancies.
- Prepare weekly and monthly accounts receivable reports.
- Assist with month-end closing procedures.
- Maintain professional communication with customers, adjusters, vendors, and internal staff.
- Assist with collections while maintaining positive customer relationships.
Qualifications
- Previous accounts receivable, billing, or accounting experience preferred.
- Strong attention to detail and organizational skills.
- Excellent verbal and written communication skills.
- Ability to manage multiple accounts and meet deadlines.
- Proficiency in Microsoft Excel and Word.
- Experience with accounting software preferred.
- Ability to handle confidential financial information.
- Strong problem-solving and customer service skills.
Similar roles
- Accounts Receivable SpecialistRadformation · Remote · Remote
Accounts Receivable SpecialistBosch · Vancouver, BC · Onsite- Accounts Receivable Specialist (Hybrid)SPS-North America · Nashville, TN · Hybrid
Grant Accounts Receivable SpecialistVirginia Information Technologies Agency · Richmond, VA · Onsite- Accounts Receivable SpecialistCAM Employees · Nashville, TN · Onsite
Accounts Receivable SpecialistRenova One · Jacksonville, FL · Onsite
