Front Desk Coordinator (Medspa)

Scottsdale, AZOnsiteFull TimePosted 14 days ago

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Required skills

High end customer service
Nextech
Microsoft Office
Word
Excel
Outlook
background check
drug screening

Nice to have

cosmetic/plastic surgery setting
social media marketing content

Role summary

Shapiro Aesthetic Plastic Surgery and Skin Klinic is seeking a Front Desk Medspa Coordinator to manage administrative duties and create a welcoming patient environment. Responsibilities include greeting patients, managing patient data in Nextech (EHR), capturing leads, educating patients on services, scheduling appointments, and assisting with social media content. The role requires 2 years of high-end customer service experience and proficiency in Microsoft Office. Prior experience in a cosmetic/plastic surgery setting is preferred.

About Us

Shapiro Aesthetic Plastic Surgery and Skin Klinic combines Dr. Shapiro's plastic surgery practice and Paradise Valley Skin Klinic under one roof - offering a convenient destination for patients' aesthetic needs. The entire staff exemplifies compassion and kindness, with everyone working towards the same goal - which is to provide the highest level of aesthetic care in a warm and welcoming environment.
Summary/Objective
The Front Desk Medspa Coordinator for Paradise Valley Skin Klinic focuses on administrative duties while creating a welcoming environment for our patients. In this position, the front desk coordinator will assist patients with inquiries about medspa services provided, pricing, and products available. In addition, they are responsible for capturing leads and patient data in the system accurately.
Essential Duties and Responsibilities
Greets patients and oversees entry of patient data in Nextech (EHR System) Captures contact information for prospective patients and generates leads Educates patients on services offered by Paradise Valley Skin Klinic Answers phones and effectively communicates with patients on their inquiries Schedules appointments check-in and check-out Medspa patients Alerts proper staff of patient's arrival Maintains a clean and organized front desk area Assists with social media marketing content Exemplifies the desired culture and philosophies of the organization working effectively as a team member with other members of management and the clinic staff

Qualifications

Prior experience in a cosmetic/plastic surgery setting preferred
Positive, outgoing and friendly attitude
Excellent communication skills
Experience with Microsoft Office (Word, Excel, Outlook)

Benefits

401(k) plus company match
Health insurance
Vision insurance
Dental insurance
Paid time off
Paid Holidays
Short and long term disability coverage
Life insurance
Supplemental insurance
Schedule
Monday - Friday 8:30 - 5:00
Experience
High end customer service: 2 years (Required)
Our Company is a Drug-Free Workplace dedicated to maintaining a safe, healthy, and professional environment for our patients, employees, and community. As a condition of employment, all candidates who receive a contingent offer of employment must successfully complete all required pre-employment screenings, including a background check and a drug screening, in accordance with applicable federal, state, and local laws. The pre-employment drug screening includes marijuana (THC) and other controlled substances. A positive test result for marijuana (THC) or any prohibited substance, where permitted by applicable law and consistent with Company policy, may disqualify an applicant from employment.

Ready to apply?

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