Specialty Pharmacy Technician - Albany, NY

💊 Certified Specialty Pharmacy Technician (CPhT) – Albany, NY

Onsite | Albany, NY | Monday through Friday | Full Time - 8-hour Shifts | Rotational Schedule between 7AM-5:30PM, Some Weekends

Join a Growing Specialty Pharmacy Team Making a Difference in Patients' Lives

Why Join Our Specialty Pharmacy Team in Albany?

✅ Monday–Friday Schedule (Saturday coverage as needed)✅ Benefits Start Day One✅ 401(k) with Company Match✅ Generous PTO & Paid Holidays✅ Fast-Growing Specialty Pharmacy Organization✅ Meaningful Patient Impact & Career Growth Opportunities

📋 Position Overview

We are seeking an experienced, highly motivated Certified Pharmacy Technician (CPhT) to join our Specialty Pharmacy team in Albany, NY. In this role, you will provide integrated support to patients and pharmacists through a hands-on approach to delivering exceptional patient care and medication adherence support.

This is an excellent opportunity for a detail-oriented pharmacy professional who thrives in a fast-paced environment and is passionate about improving patient outcomes while building a rewarding career within specialty pharmacy services.

Required: Candidates must be nationally certified (CPhT) and registered as a Pharmacy Technician in the state of employment.

🔹 Key Responsibilities

As a Specialty Pharmacy Technician, you will:

Interpret and enter prescriptions accurately

Clarify prescription orders with pharmacists and/or clinicians

Label and fill prescriptions for pharmacist verification

Perform pharmaceutical calculations

Identify medications requiring special handling, storage, refrigeration, or hazardous medication protocols

Assemble medication-related supplies, including sharps containers, syringes, needles, alcohol swabs, and bandages

Prepare medications for delivery to patients and departments

Answer, resolve, and triage inbound patient inquiries

Conduct outbound medication adherence and therapy check-in calls

Obtain refill prescriptions and coordinate renewals

Resolve insurance-related issues and assist patients with financial assistance resources

Maintain pharmacy inventory, including medication ordering and receiving

Provide patient education and medication support via phone

Enter and manage pharmacy data, including claim adjudication and follow-up activities

Utilize database applications to organize and maintain accurate records

Identify trends, resolve issues, and recommend operational improvements

Participate in continuous process improvement initiatives

Collaborate effectively with stakeholders across the organization

Maintain strict confidentiality of sensitive patient information

Stay current with industry knowledge through continuing education and professional development

Perform other duties as assigned

🎓 Qualifications

Required Licensure & Certification

Active Pharmacy Technician registration in the state of employment preferred

Current National Pharmacy Technician Certification (CPhT) preferred

If additional state-specific certifications are required, candidates must obtain them within a mutually agreed timeframe as a condition of continued employment

Experience

Required: 1+ year of Pharmacy Technician experience

Preferred: 5+ years of Pharmacy Technician experience

Technical Skills

Strong phone and patient communication skills

Proficiency in Microsoft Excel and Microsoft Word

Ability to quickly learn new pharmacy systems and database applications

Strong organizational, analytical, and interpersonal skills

Desired Traits

Organized and detail-oriented

High integrity and professionalism

Dependable and quality-focused

Empathetic and patient-centered

Strong listener and communicator

Energetic, motivated, and team-oriented

Able to maintain discretion and confidentiality when handling sensitive information

💼 Compensation & Equal Opportunity

Shields Health Solutions is committed to pay transparency and equal employment opportunity.

Hourly Pay Range: $22.00 - $24.00 per hour

Actual compensation will be based on a variety of factors, including geographic location, skills, qualifications, education, experience, and other job-related considerations.

🌟 Build Your Career in Specialty Pharmacy

If you're a dedicated Certified Pharmacy Technician (CPhT) seeking a rewarding opportunity in specialty pharmacy, patient care, medication adherence, insurance resolution, pharmacy operations, and patient support, we encourage you to apply and join our growing team in Albany, NY.

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Solid computer skills are required, including proficiency in Microsoft Office tools (Outlook, Teams, Word, Excel, and PowerPoint) for communication, documentation, and data management, as well as, navigating the internet and web-based platforms. Data entry and computer skills will be evaluated through an assessment as part of the pre-employment process.

Shields Health Solutions provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Shields Health Solutions is committed to providing an inclusive hiring experience; if you need assistance or accommodation during the application or interview process, please email talentacquisition@shieldsrx.com.