Interior Design, Architecture, Luxury Services

Principal Time & Attendance Solutions Consultant

RemoteRemoteFull TimePrincipal$180,000–$210,000 /yrPosted 6 days ago

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Required skills

technical role
pre-sales
post-sales
platform expert
direct customers
enable partners
technical issues
live deployments
builder-operator
configure platform

Nice to have

customer service oriented
intelligent
motivated
resourceful
IT business interaction tools

Role summary

A workforce management technology company seeks a Principal Product Implementation Consultant for a hands-on, technical role. This position involves both pre-sales and post-sales responsibilities, focusing on customer and partner platform experience, implementation, and ongoing health. The ideal candidate will be a builder-operator, capable of configuring the platform, troubleshooting technical issues in live production environments, and acting as a deep platform expert. The role requires 5+ years of experience in time tracking, payroll, or workforce management applications and a background in support, implementation, or consulting. Knowledge of specific WFM platforms like Workday, Dayforce, UKG Pro, and API technologies is strongly preferred. This is a remote position based in California, Washington, Oregon, or Nevada.

In a world of noise, we find the signal — the pulse of potential. We weave the strands of talent, vision, and purpose into organizations that endure. Blending intelligence with intuition, we honor the human art of connection at the heart of every great company.

About the Job

We are partnered with a workforce management technology company on the search for a Principal Product Implementation Consultant. This is a hands-on, technical role spanning both pre-sales and post-sales, with broad impact on how customers and partners experience the platform.

The company's technology sits at the center of its customers' workforce operations, and this role is pivotal to how new customers and partners get up and running, and how existing deployments stay healthy once they're live.

This person will be responsible for becoming a deep expert on the platform, leading discovery and configuration for direct customers, enabling partners to configure the platform correctly, and resolving technical issues as they arise in live deployments.

The Mandate

This organization is clear about what it is—and is not—seeking.

They are not looking for a theoretical trainer or someone who only understands the platform at a conceptual level.

They are seeking a builder-operator: a technical consultant who can get hands-on in discovery calls, configure the platform to meet real customer requirements, and troubleshoot issues directly in live, production deployments—for both direct customers and partners.

Key Responsibilities

Rapidly become an expert on the company's technology platform

Demonstrate the technology platform to customers and partners

Provide product training to customers and partners

For direct customers: lead discovery calls and project meetings, provide advice, and perform configuration of the platform to meet customer requirements

For partners: provide advice on how to configure the platform to meet customer requirements

Assist customers and partners with resolving technical post-sales issues in live customer deployments

Ideal Profile

5+ years of experience with time tracking, payroll, or workforce management applications

5+ years of experience in a support, implementation, or consulting environment

Extremely customer service oriented

Willing and able to work independently

Intelligent, motivated, and resourceful

Proficient with IT business interaction tools

Knowledge of and experience with Workday, Dayforce, UKG Pro, UKG Ready, isolved, SAP SuccessFactors, or Employment Hero strongly preferred

Experience with iOS configuration and MDMs a plus

Knowledge of API technologies (e.g., REST, Web Hooks, XML, JSON) a plus

Knowledge of CCPA and privacy law a plus

Location & Work Model

Remote (work from home), US-PST

Must be based in California, Washington, Oregon, or Nevada

Compensation

Base salary: $180,000 - $210,000

Interested?

This search is being conducted with a high degree of discretion.

If this role aligns with your background—or you know a product implementation leader you deeply respect who fits this profile—we welcome a confidential conversation.

Base Compensation Range$180,000—$210,000 USD

Equal Opportunity & Non-Discrimination StatementSignal and Strand is an Equal Opportunity Employer. We—and our clients—do not discriminate in employment or contracting on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), sexual orientation, gender identity or expression, national origin, ancestry, age, physical or mental disability, medical condition, genetic information, marital status, registered domestic partner status, military or veteran status, or any other characteristic protected under applicable federal, state, or local laws.

We comply fully with the provisions of the U.S. Equal Employment Opportunity Commission (EEOC) and the California Fair Employment and Housing Act (FEHA). All employment decisions are made based on qualifications, merit, and business needs. We are committed to providing a workplace that is inclusive, respectful, and free from discrimination, harassment, and retaliation.

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