Home Services, HVAC, Plumbing, Electrical Services, Residential Services

HVAC Maintenance Technician

Norfolk, VAOnsiteFull TimeEntry-level (exp-based)Posted 2 months ago

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Required skills

HVAC
Maintenance
Technician
troubleshoot
diagnose
repair
residential HVAC systems
preventative maintenance
system tune-ups
electrical

Nice to have

Service Titan
field service software
maintenance agreements

Role summary

Guy Smith Home Services is seeking an experienced HVAC Maintenance Technician for their Virginia Beach, VA location. The role involves diagnosing, servicing, repairing, and maintaining residential HVAC systems, including furnaces, boilers, heat pumps, mini splits, and AC systems. Responsibilities include performing preventative maintenance, troubleshooting electrical and mechanical issues, explaining findings to homeowners, and identifying opportunities for upgrades and maintenance agreements. The ideal candidate will have 1+ years of HVAC experience, strong diagnostic and troubleshooting skills, EPA 608 certification, and knowledge of electrical troubleshooting. Experience with field service software is a plus. The company offers a supportive environment with benefits like medical insurance, paid time off, and paid training.

Maintenance Technician| Virginia Beach, VA

Guy Smith Home Services

At Guy Smith Home Services, we want skilled professionals to have the tools, support, and opportunity needed to do their best work.

We’re looking for people who take ownership, care about the customer experience, and want to keep improving their craft. If you want steady work, a supportive team, and an environment where strong performance is recognized, this could be a great next step.

HVAC Maintenance Technician

Job Description

We are looking for an experienced HVAC Maintenance Technician who knows how to troubleshoot a system, take care of the customer, and provide the right solution.

Job Duties

Diagnose, service, repair, and maintain residential HVAC systems

Perform preventative maintenance and system tune-ups

Troubleshoot electrical, mechanical, airflow, refrigerant, and control issues

Service furnaces, boilers, heat pumps, mini splits, central AC systems, and air handlers

Explain findings and present repair or replacement options to homeowners

Identify opportunities for system upgrades and maintenance agreements

Complete estimates, invoices, and service documentation accurately

Maintain company vehicle, tools, parts, and equipment

Follow EPA, OSHA, and company safety standards

Provide a professional customer experience from start to finish

Skills & Experience

1+ years of HVAC Maintenance experience

Strong diagnostic and troubleshooting ability

EPA 608 certification required

Experience with furnaces, boilers, heat pumps, mini splits, and AC systems

Knowledge of electrical and low-voltage troubleshooting

Ability to explain technical issues in a way customers understand

Comfortable presenting repair and replacement options

Valid driver's license with an acceptable driving record

Service Titan or similar field service software experience is a plus

What Success Looks Like

Shows up ready to work and follows through on commitments

Takes pride in quality work and attention to detail

Communicates clearly with customers and teammates

Works safely and follows established processes

Takes ownership, solves problems, and is willing to keep learning

Benefits

Company-provided phone/tablet

Tool and safety equipment support

Medical, dental, and vision insurance

401(k) with company match

Paid time off and paid holidays

Company-paid life and disability insurance

Paid training and professional development

Opportunities for career growth and advancement

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