Talent Engagement Coordinator

The Talent Engagement Coordinator plays a central operational and role within the Talent Acquisition and Retention Department. Reporting directly to the VP of Talent Acquisition & Retention, this position connects critical acquisition, compliance, and logistics workflows with employee engagement initiatives across the enterprise.

Key responsibilities include managing FCRA-compliant background check workflows, conducting compliance audits across Talent Acquisition & Retention and Workforce Logistics & Travel teams, leading structured new employee orientation and equipment delivery, and supporting travel booking as an operational backup. Additionally, this role drives key retention and culture initiatives—including managing third-party survey vendor relationships, administering quarterly and annual enterprise engagement surveys, leading company recognition programs (such as the annual Tim Kibby Award), and executing employer branding initiatives like employee photo contests.

Success in this role requires balancing rigorous legal compliance with effective employee advocacy. The position builds efficient, audit-ready screening and onboarding processes while creating a welcoming experience that helps new team members feel valued and prepared from Day 1. By connecting operational precision with employee engagement initiatives, the role directly supports enterprise retention and employer branding.

• End-to-End Background Screening: Manage candidate and employee background check processes across all enterprise divisions.
  
• Adverse Action Protocol: Oversee pre-adverse and adverse action notifications in strict compliance with federal (FCRA), state, and local regulations, ensuring clear communication, dispute window tracking, and proper legal notices.
  
• SOP & Audit Trail Documentation: Maintain clear, standard operating procedures (SOPs) and comprehensive audit trails for all adjudication decisions and background check activities.
  
• Vendor Coordination: Manage relationships with background screening vendors by monitoring turnaround times, accuracy, service levels, issue resolution, and overall operational performance.
  
• Talent Acquisition Audits: Conduct regular compliance reviews of candidate files, job postings, offer letters, and onboarding records in the Applicant Tracking System (ATS).
  
• Workforce Logistics & Travel Audits: Perform routine audits of travel bookings, seasonal movement schedules, lodging allocations, and expense logs managed by the Workforce Logistics & Travel team to ensure adherence to corporate policy.
  
• Audit Reporting: Prepare recurring audit reports and risk assessments for the VP of Talent Acquisition & Retention, identify control gaps and trends, and recommend practical process improvements.
  
• New Employee Orientation: Plan and facilitate engaging virtual and in-person orientation sessions for new hires.
  
• Welcome Communications: Draft and send personalized welcome letters, pre-boarding instructions, and first-week orientation schedules.
  
• Equipment & Access Delivery: Coordinate with IT, Facilities, and department managers to ensure all new team members receive necessary hardware, credentials, and work equipment prior to Day 1.
  
• Survey Vendor & Platform Management: Serve as the primary administrative point of contact for external employee engagement survey vendors—coordinating platform setup, user demographic file uploads, survey scheduling, and vendor technical support.
  
• Enterprise Engagement Surveys: Coordinate quarterly pulse surveys and annual enterprise-wide engagement surveys in partnership with the external survey company; compile and analyze survey feedback to inform retention strategies.
  
• Rewards & Recognition: Administer company recognition programs, including managing the annual nomination, selection support, and event presentation for the Tim Kibby Award.
  
• Photo Contests & Content Creation: Organize quarterly employee photo contests and community campaigns to capture authentic workforce stories and build visual media content for candidate attraction strategies.
  
• Travel Booking Support: Serve as a trained operational backup for the Workforce Logistics & Travel team, assisting with flight, hotel, and transportation arrangements during peak seasonal deployment or emergency rerouting.
  

Requirements

Functional

• Engagement Survey Administration & Vendor Management: Practical experience administering third-party engagement survey platforms, managing vendor deliverables, configuring survey logic/demographics, and tracking response rates.
  
• Data Synthesis & Culture Analytics: Ability to translate qualitative survey comments and quantitative engagement metrics into key themes, actionable retention trends, and executive summaries.
  
• Compliance & FCRA Knowledge: Thorough understanding of FCRA regulations, background screening standards, adverse action guidelines, and employment audit best practices.
  
• Program & Event Management: Strong project management skills to plan, promote, and execute multi-channel engagement events, photo contests, and recognition ceremonies.
  
• HR System & ATS Proficiency: Practical experience navigating ATS tools (e.g., Zoho Recruit), HRIS platforms (e.g., UKG Pro), and background screening portals.
  
• Audit & Data Quality Control: Strong auditing capabilities to inspect HR, recruitment, and workforce/travel logistics documentation for policy compliance.
  
• Survey Design & Analysis: Ability to design effective surveys, interpret quantitative and qualitative results, identify meaningful trends, and communicate findings to stakeholders.
  
• Documentation & SOP Writing: High proficiency in drafting clear, structured SOPs and workflow guides.
  

Interpersonal

• Active Listening & Employee Advocacy: A genuine desire to listen to the employee voice, understand workplace sentiment, and serve as an approachable advocate for workforce needs.
  
• Relationship Building Across Diverse Workforce Levels: Ability to build rapport and trust across all employee populations—from field and operational staff to executive leadership.
  
• Culture Enthusiasm & Engagement Drive: High energy and creative initiative to inspire participation in surveys, recognition programs, photo contests, and culture events.
  
• Clear & Empathetic Communication: Outstanding written and verbal communication skills when crafting welcome communications, explaining compliance processes, or hosting orientation.
  
• Discretion & High Integrity: Absolute confidentiality when handling sensitive background check records, legal notices, and confidential survey feedback.
  
• Adaptability & Multitasking: Ability to balance methodical, detail-heavy compliance tasks with dynamic, high-visibility culture initiatives.
  

Education and Experience

• Bachelor’s degree in Human Resources, Business Administration, Communications, Organizational Development, or a related field, or equivalent practical experience in Human Resources or Talent Acquisition.
  
• Two to four years of experience in Talent Acquisition, Human Resources Operations, Employee Engagement, or Organizational Culture roles.
  
• Experience in administering enterprise-wide employee engagement surveys, with hands-on experience managing platform deployment and vendor deliverables alongside third-party survey providers.
  
• Demonstrated expertise managing end-to-end pre-employment screening processes and governing FCRA-compliant pre-adverse and adverse action workflows.
  
• Proven experience executing compliance, record, and process audits within Talent Acquisition, HR Operations, or travel and workforce logistics functions.
  
• Proven track record in coordinating company-wide recognition awards, employee events, or employer branding photo campaigns.
  

Benefits

Salary Disclosure

The typical base hourly pay range for this role is $28.00–$35.00. Individual base pay is determined by factors including primary work location, the complexity and responsibilities of the role, job requirements, and relevant experience and skills.

 Silver Bay Benefits and Perks

· Health Insurance: Employees, as well as their families, are eligible for health benefits that include medical, dental and vision benefits. Employees are also eligible for basic life insurance, long-term disability, and voluntary life insurance benefits for themselves and their families.

· Employee Assistance Program: Available for employees and their families.

· Retirement Plan: Employees are eligible for the Silver Bay Seafoods safe harbor retirement 401(k) plan.

· Paid Time Off and Paid Holidays: Employees are eligible for Paid Time Off benefits that start at three weeks per year, increase based on years of service, and include eight paid holidays each year.

· Other Compensation: Employees may be eligible for an annual discretionary bonus.

Recruitment Agencies: Silver Bay Seafoods does not accept unsolicited resumes from search firms or recruitment agencies. Silver Bay Seafoods is not responsible for fees related to unsolicited resumes or candidate submissions, and no contract or obligation is implied by the submission of such information.

Silver Bay Seafoods is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex including pregnancy, sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

If you need assistance or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to humanresources@silverbayseafoods.com.