Clinical Staff Manager

Join Silverado Franklin, a memory care innovator ranked in the top 10 nationwide by Fortune Magazine Best Workplaces in Aging Services. Since 1997, Silverado has delivered exceptional care to individuals with neurodegenerative conditions. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities

We’re hiring a Clinical Staff Manager – a detail-oriented and empathetic leader who will oversee clinical scheduling, caregiver coordination, and administrative support for our community.

Be a difference-maker with a memory care leader!

You’re a proactive and compassionate professional who thrives in a fast-paced environment. You understand the importance of efficient scheduling, strong communication, and supporting a team that delivers exceptional care to residents living with memory impairments.

What You’ll Be Doing:

Manage daily and monthly clinical staff schedules, ensuring proper coverage and compliance with staffing ratios

Maintain caregiver shift preferences and availability in an active scheduling database

Respond to emergent scheduling needs with creativity and urgency

Supervise caregivers across all shifts, including PM, NOC, and weekends

Assist with recruiting, interviewing, onboarding, and orientation of new caregivers

Track and maintain associate licenses and certifications

Provide regular updates to the Administrator and Director of Health Services on staffing, overtime, call-offs, and performance metrics

Approve payroll and manage timecards for the clinical team

Collaborate with HR and DHS on performance concerns, workers’ comp, and leaves of absence

Coordinate training and continuing education for clinical staff

Oversee budgeting, inventory, and ordering of clinical supplies

Participate in quality improvement initiatives and community events

Foster strong relationships with caregivers, nurses, and community leaders to support retention and satisfaction

Supervise adherence to policies and procedures under DHS direction

Qualifications:

High school diploma or equivalent required

Experience in healthcare scheduling, preferably with dementia-related care

Familiarity with scheduling software and dementia care practices

Willingness to work flexible hours, including evenings, weekends, and holidays

Empathetic communication style and a “can-do” attitude

Active role: walking, bending, lifting (up to 50 lbs.)

Commitment to working with seniors in a culturally diverse environment

Reliable transportation to meet attendance and punctuality standards

Comfortable working in an environment with animals and pets

Ability to collaborate with other department leaders

Why Choose Silverado?

Fortune Magazine Best Workplace in Aging Services™

Certified Great Place to Work®

Paid training and strong internal mobility

Schedule: Monday - Friday, 9:00am - 5:00pm

Anticipated pay range$65,000—$70,000 USD

Silverado offers the following benefits to eligible employees:

401(k) matching

Health, Dental and Vision Insurance

Flexible Spending Account (FSA)

Paid time off

Tuition reimbursement and professional development assistance

Referral program

Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!

* Silverado does not accept candidates from outside recruiters or agencies for this role. *

California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.

To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure

Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable).

Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security

EOE/M/F/D/V