Regional Admissions Coordinator

Join Silverado Palliative Coastal Valleys covering our Temecula area and be part of a nationally recognized team ranked in the top 10 nationwide by Fortune Magazine’s Best Workplaces in Aging Services. Since 1997, Silverado has been delivering exceptional care to individuals with neurodegenerative conditions and those facing life-limiting illnesses through our Palliative services. We’re a certified Great Place to Work® and proud to offer competitive pay, benefits, and growth opportunities.

We’re hiring a Palliative Regional Admissions Coordinator – a detail-oriented and compassionate professional who supports the admissions process for hospice and palliative care patients. This role blends administrative precision, empathy, and coordination to ensure a smooth and dignified transition into care.

Be a difference-maker with a hospice care leader!

You lead with empathy, organization, and professionalism. You’re dependable, emotionally intelligent, and thrive in a fast-paced, team-focused environment. You’re passionate about supporting patients and families with grace and efficiency during vulnerable moments.

What You’ll Be Doing:

Manage data entry and maintain accurate admission tracking logs

Coordinate hospital discharges and general admission processes

Overcome initial objections to hospice and palliative care services

Verify insurance and manage authorization processes

Schedule staff to meet with patients and families in a timely manner

Ensure intake documentation is completed per policy

Participate in team meetings and collaborate with interdisciplinary staff

Communicate empathetically with patients, families, and associates

Remain calm and level-headed in emergencies and emotionally intense situations

Perform other duties as assigned

Qualifications:

High school diploma required; college coursework in business administration preferred

Minimum 1 year of experience in customer service or inside sales

Prior hospice or palliative care experience strongly preferred

Typing speed of 50 WPM and proficiency in Excel, Word, and basic computer tasks

Valid driver’s license, clean driving record, and current auto insurance required

Reliable transportation and willingness to travel

May be required to work outside regular hours based on patient needs

Why Choose Silverado?

Fortune Magazine Best Workplace in Aging Services™

Certified Great Place to Work®

Paid training and strong internal mobility

Schedule: Full Time, Monday - Friday, 8:00am - 5:00pm

#LI-AH1

Anticipated pay range$25—$27 USD

Silverado offers the following benefits to eligible employees:

401(k) matching

Health, Dental and Vision Insurance

Flexible Spending Account (FSA)

Paid time off

Tuition reimbursement and professional development assistance

Referral program

Other amazing benefits such as Pet Insurance, Auto and Home Insurance and Discount Programs!

* Silverado does not accept candidates from outside recruiters or agencies for this role. *

California Employees: For roles requiring driving, the driving requirement has been deemed essential to the performance of this role due to specific business necessity. Supporting documentation is maintained by Silverado and is available for review upon request to ensure compliance with California law.

To view California Consumer Privacy Act (CCPA) information, please visit this page: https://www.silverado.com/legal-disclaimers/#Consumer-Privacy-Act-Disclosure

Employment offers are contingent on background check, drug screening, physical, and TB testing (if applicable).

Silverado uses E-Verify to confirm work authorization with both the Social Security Administration and the Department of Homeland Security

EOE/M/F/D/V