
Field Technician 5-2 / 7-7
Required skills
- computer software
- portable unit
- invoicing
- safety
Nice to have
- Komatsu products
Role summary
SMS Equipment is seeking a Field Technician for their St-Augustin-de-Desmaures location. This role involves responding to customer calls, analyzing and repairing heavy equipment failures, ordering parts, and performing maintenance. The technician will also be responsible for completing detailed repair reports, testing equipment post-repair, and ensuring customer satisfaction. A Heavy Equipment Technician Certification and a minimum of 3.5 years of experience in troubleshooting electrical and hydraulic systems are required. Knowledge of Komatsu products and advanced computer software skills are preferred. The position offers a competitive salary, ongoing training, and a full benefits package.
Take your career to the next level !
Location: St-Augustin-de-Desmaures
Shift rotation for this role : 5x2 / 7x7
Hourly rate: up to $47.01/hour depending on experience
Why Work for SMS Equipment?
- Competitive salary - Attractive total compensation.
- Ongoing training - Access to leading-edge technical training and professional development opportunities.
- Benefits ;
- Group RRSP with employer participation.
- Full benefits package upon entry, including telemedicine.
- Safety first - An organizational culture focused on the safety and well-being of our employees.
Your role :
- Answer customer calls and schedule shifts in collaboration with the dispatch supervisor
- Analyse failure and repair required.
- Complete a full report on the repairs and identify the cause of failure for each problem encountered.
- Order parts to complete repairs.
- Adjust, repair and/or replace defective parts.
- Test the equipment once repaired to ensure proper operation and that the repairs meet with customer's requirements.
- Clean, lubricate and perform regular maintenance on equipment.
- Meet scheduled time allotments for repairs.
- Notify Supervisor and/or customer of all repairs needed on machines.
- Once work is completed, sign the work order, request credit for unused parts, collet all documentation (external purchases, etc.) and forward to Supervisor for invoicing.
- Always be aware of the impact of any discussion with customers pertaining to performance of products sold by SMS Equipment.
- Work safely.
- Perform any other tasks assigned by Supervisor.
What you bring :
The successful candidate will possess a Heavy Equipment Technician Certification. Equivalent combinations of education and experience may be considered.
Other requirements include :
- Minimum 3.5 years of experience in troubleshooting electrical and hydraulic systems.
- Knowledge of Komatsu products would be an asset.
- Advanced knowledge of computer software’s and working with a portable unit.
- Hardworking, proactive, self-reliant, team worker and focused on customer service.
Join SMS Equipment and experience a career where the right partnership makes everything possible.
This posting is for an existing vacancy within SMS Equipment. Applications will be received until a suitable candidate has been hired.
We thank all applicants for their interest; however, only those selected for an interview will be contacted.
We subscribe to the principle of employment equity and apply an equal access employment program for women, aboriginals, visible minorities, ethnic minorities, and people with disabilities.
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