Ski Patrol Training Coordinator - Winter 26/27

The Ski Patrol Training Coordinator establishes and manages a consistent training program that prepares Ski Patrollers to manage mountain hazards and provide high-quality guest service and care. The role accelerates the development of specialized knowledge and practical skills while establishing a consistent baseline of proficiency across the department. The Training Coordinator reports to the Ski Patrol Director and works closely with Team Leads, Hill Captains, Snow Safety, and qualified instructors. The role must remain sufficiently separate from daily Ski Patrol operations to allow effective planning, delivery, and evaluation of the training program. When daily operational coverage is needed, the coordinator may serve as a Hill Captain or rotation patroller, provided these duties do not interfere with training responsibilities.

ESSENTIAL DUTIES AND RESPONSIBILILTIES

• Develop and maintain an annual training plan based on operational needs, recurring requirements, incident trends, and input from Patrol leadership, Team Leads and Snow Safety.
• Schedule and communicate training activities in coordination with department operations.
• Select and coordinate qualified instructors and subject-matter experts.
• Develop or organize training materials, practical exercises, evaluations, and refresher activities.
• Assess employee participation and demonstrated proficiency, identify gaps, and provide or coordinate remedial training.
• Use evaluation results, operational feedback, and incident trends to improve instruction and training priorities.
• Maintain and archive accurate records of training, participation, qualifications, and demonstrated proficiency.
• Verify that patrollers receive the instruction and skill development required for their assigned roles.
• Support Ski Patrol operations as a Hill Captain or as a rotation patroller when needed and training responsibilities permit.

TRAINING AREAS

• New-hire training
• Guest service skills
• Mountain geography and terrain knowledge
• Trail maintenance and hazard marking
• First aid and scene management
• Toboggan handling
• Incident investigation
• Annual refresher
• Dispatch
• Snowmobile operations
• Lift evacuation
• Avalanche mitigation and rescue
• In- and out-of-bounds search and rescue
• And other trainings as required

QUALIFICATIONS

• Demonstrated proficiency in Ski Patrol operations and applicable mountain safety practices.
• Four or more seasons of ski patrol experience
• Ability to plan, organize, deliver, and evaluate classroom and field-based training.
• Effective communication, facilitation, coaching, and recordkeeping skills.
• Strong commitment to the success of individual patrollers, the department, and the resort
• Ability to coordinate multiple instructors, schedules, and operational priorities.
• Sound judgment and the ability to work effectively in a high-risk, rapidly changing mountain environments.
• Ability to provide constructive feedback and apply consistent proficiency standards.

EDUCATION AND CERTIFICATIONS

• Valid EMT, OEC or higher medical certification required.
• PRO 1 avalanche certification required.
• OEC instructor certification preferred.

WORKING CONDITIONS

This role requires working both indoors and outdoors, and in variable weather, snow, and mountain conditions. This role also requires the use of appropriate personal protective equipment, and adherence to Ski Patrol safety practices and resort policies.