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Automotive Retail

Automotive Document Specialist

Roseville, CAOnsiteFull Time$20–$20 /hrPosted 4 days agoVisa sponsorship available

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Required skills

  • customer service
  • retail environment
  • financial documentation
  • title
  • lien information
  • taxes
  • insurance
  • trade payoffs
  • deposits

Nice to have

  • transparent
  • take the high road
  • willingness to learn
  • take ownership
  • celebrate small successes

Role summary

EchoPark Automotive is seeking a Document Specialist / Customer Service Representative for their Sacramento location in Roseville. This role is crucial for ensuring a smooth guest experience and accurate, timely execution of the financial documentation process. Responsibilities include assisting with purchase finalization, verifying paperwork accuracy (title, lien, taxes), and processing insurance and trade payoffs. The ideal candidate possesses strong customer service skills, attention to detail, and experience in a retail environment. This position offers competitive hourly pay with bonus opportunities, health benefits, 401k match, and paid vacation.

EchoPark Automotive is hiring a Document Specialist / Customer Service Representative for our Sacramento location in Roseville!

As a Customer Service Representative, which we call Document Specialists, you will play an important role in the smooth and friendly guest experience at our store. If you’re a self-sufficient, resilient person who enjoys working in a fast-paced, fun environment, then we’re looking for you. As a Document Specialist, you will be responsible for accurate and timely execution of the financial documentation process.

 What You’ll Do:

  • Assist with the final steps of the purchase process
  • Provide accurate and timely completed paperwork for successful processing
  • Check all paperwork for correct title, lien information, taxes, etc.
  • Verify insurance, trade payoffs and obtain deposits

What We’re Looking For:

  • Demonstrated customer service and attention to detail
  • Experience in a retail environment
  • Be transparent
  • Take the high road
  • Willingness to learn
  • Take ownership
  • Celebrate small successes

What We Offer:

  • $20/hr (based on experience) with monthly bonus opportunities
  • Health, Dental and Vision Insurance
  • 401k with 4% company match
  • Paid vacation
  • Access to leadership and personal development programs
  • Casual dress

All your information will be kept confidential according to EEO guidelines.

EchoPark Automotive is one of the fastest growing brands within the automotive industry. We are building a business based on doing things the right way. From the way we treat our guests, take pride in our work and share opportunities for our employees to grow as we grow. We are proud of what we're doing here and would love to tell you about our opportunities!

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