Starlink Aviation Specialist
Required skills
- Starlink
- aviation
- technical support
- root cause investigation
- test teams
- manufacturing teams
- product quality
- installations
- provisioning
- ground test setups
Nice to have
- AET
- CAET
- fleet data
- trends
- cross-disciplinary improvements
- product
Role summary
SpaceX's Starlink Aviation team is seeking an Aviation Specialist to monitor and improve the performance of Starlink products in aircraft. This role involves troubleshooting aviation-specific issues, conducting root cause investigations, and collaborating with design, test, and manufacturing teams. Responsibilities include supporting installations, managing product lifecycle, and enhancing customer processes. The ideal candidate will have a STEM degree or high school diploma with 2+ years of experience in IT, aviation, aerospace, or technical support, along with experience in technical documentation and engineering drawings. Preferred qualifications include AET/CAET or A&P certifications, data analysis skills, hardware troubleshooting experience, and familiarity with networking protocols and scripting languages.
SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.
STARLINK AVIATION SPECIALISTThe Starlink Aviation team is developing mobility solutions for aircraft that will connect to the Starlink constellation and provide an amazing in-flight customer experience. As an Aviation Specialist, you will be responsible for monitoring the performance of Starlink products in a variety of airframes and mobile platforms. You will help solve aviation-specific issues, run root cause investigations, and work with design, test, and manufacturing teams to improve Starlink product quality. You will coordinate and support Starlink aviation installations, help manage the lifecycle of the product, and improve Starlink customer processes.
RESPONSIBILITIES:
BASIC QUALIFICATIONS:
PREFERRED SKILLS AND EXPERIENCE:
ADDITIONAL REQUIREMENTS
COMPENSATION AND BENEFITS:Pay Range:Level 1: $34.00 - $40.00Level 2: $38.00 - $45.00Level 3: $42.00 - $51.00
Your actual level and base salary will be determined on a case-by-case basis and may vary based on the following considerations: job-related knowledge and skills, education, and experience.
Base salary is just one part of your total rewards package at SpaceX. You may also be eligible for long-term incentives, in the form of company stock or long-term cash awards, as well as potential discretionary bonuses and the ability to purchase additional stock at a discount through an Employee Stock Purchase Plan. You will also receive access to comprehensive medical, vision, and dental coverage, access to a 401(k) retirement plan, short and long-term disability insurance, life insurance, paid parental leave, and various other discounts and perks. You may also accrue 3 weeks of paid vacation and will be eligible for 10 or more paid holidays per year. Employees accrue paid sick leave pursuant to Company policy which satisfies or exceeds the accrual, carryover, and use requirements of the law.
ITAR REQUIREMENTS:
SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.
Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.
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