SpaceX Verified

Aerospace, Space Exploration, Telecommunications, Manufacturing

Business Operations Manager (Starlink)

Bastrop, TXOnsiteFull TimeManager / HeadPosted 2 months ago

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Required skills

Starlink
business operations
data analytics
business planning
decision-making
cost per unit
revenue
cost of sales
operating expenses
capital expenditures

Nice to have

Excel
ambiguous environment
income statements
balance sheets
cash flow statements
tangible impact

Role summary

SpaceX's Starlink team is seeking a Business Operations Manager to drive profit improvement and enable human life on Mars through advanced broadband internet. This role combines data analytics, business planning, decision-making, and strategy to support SpaceX leadership. You will analyze KPIs, develop business models, guide resource management, and lead cross-functional initiatives across supply chain, engineering, manufacturing, sales, and growth. Responsibilities include tracking profit improvement, supporting product development with cost targets, evaluating CapEx decisions, and optimizing cost and revenue for existing and future products. The role requires a Bachelor's degree in engineering, business, or economics and 4+ years of experience in relevant fields.

SpaceX was founded under the belief that a future where humanity is out exploring the stars is fundamentally more exciting than one where we are not. Today SpaceX is actively developing the technologies to make this possible, with the ultimate goal of enabling human life on Mars.

BUSINESS OPERATIONS MANAGER (STARLINK)

SpaceX is leveraging our experience building rockets and spacecraft to deploy Starlink, the world’s largest satellite constellation and most advanced broadband internet system. We provide reliable and fast internet to millions of users worldwide, including populations with little or no connectivity, rural communities, aircraft, watercraft, and places where existing services are unreliable, too expensive, or disconnected by natural disasters. We design, build, test, and operate all parts of the system, thousands of satellites and consumer antennae that allow users to connect within minutes of unboxing. The Starlink team is seeking out the best-in-class professionals to maximize Starlink’s potential for communities and businesses around the globe.

The Business Operations Manager (Starlink) role sole is to enable human life on Mars and proliferate humanity’s freedom to communicate through profit improvement at SpaceX. The role combines data analytics with broader business planning, decision-making, and strategy, directly supporting SpaceX leadership. Business operations is embedded in daily operations, supporting both near-term execution and long-term planning. Team members are expected to analyze data and provide recommendations and to lead cross-functional decision-making and implementation of the recommendations. Our team is lean and dynamic, supporting several subgroups: Supply chain, engineering, manufacturing, sales, and growth. We encourage scope increase and variation across subgroups for high performers.

RESPONSIBILITIES:

Analyze key performance indicators, especially cost per unit, revenue, cost of sales, operating expenses and capital expenditures (includes developing business models and decision-making tools)

Provide strategic insights and conclusions based on this analysis

Guide planning and resource management (e.g., headcount, investment, etc.) for specific verticals within SpaceX, including development of business models

Identify initiatives for improvement of SpaceX’s business outlook, including developing, tracking, and executing business initiatives with SpaceX’s leadership

Work with stakeholders to analyze the impact of proposed business decisions (including actual performance) on SpaceX’s business health

Manage investments/planning for Supply Chain, Sales, Manufacturing, and Engineering (e.g. return on investment analyses for new technology development, resource planning, marketing, etc.)

Track, report, and proactively manage profit improvement (e.g. design proposals, supply chain initiatives, sales and marketing efforts) on existing products

Support product development by establishing cost targets and guiding Supply Chain, Sales, Engineering, Design, and Manufacturing decisions towards attainment of these targets (i.e. cost vs. performance tradeoffs)

Evaluate major CapEx decisions, expansion plans, and business cases on automation, manufacturing scope, insource vs. outsource choices, and location

Lead manufacturing cost and sales revenue improvement for all products, including feedback on estimated manufacturing costs and revenue potential for future programs, identification of focus areas for cost and revenue improvement, and execution of identified initiatives

Drive cost and revenue optimization in product development for existing and future products with a focus on establishment and attainment of cost and revenue targets

BASIC QUALIFICATIONS:

Bachelor’s degree in engineering, business, or economics

4+ years of experience in engineering, manufacturing, product management, operations, FP&A, consulting, banking, or entrepreneurship

PREFERRED SKILLS AND EXPERIENCE:

4+ years of experience in Excel or programming

Evidence of exceptional ability, especially within an ambiguous environment

Ability to read and interpret income statements, balance sheets, and cash flow statements

Demonstrated success driving tangible impact/influencing within a broader organization

Excellent analytical skills (e.g. Python, SQL, Tableau, Power BI, Power Query, Microsoft Office applications, Excel modeling, or similar data manipulation tools etc.)

Strong written and verbal communication skills, particularly with senior business leaders

Extreme sense of urgency and ownership

Bias toward action and automation

Strong interpersonal skills (examples: leading a student organization or working successfully in teams)

Strong analytical and problem-solving skills with attention to detail

Ability to work cross-functionally with different groups and teams

Ability to work effectively in a dynamic environment with changing needs and requirements

Ability to work independently and in a team, take initiative, and communicate effectively

ADDITIONAL REQUIREMENTS:

This position may require the travel between our sites

Ability to work extended hours, some nights and/or weekends as needed

This role is onsite at our facility in Bastrop, TX, remote work not considered

ITAR REQUIREMENTS:

To conform to U.S. Government export regulations, applicant must be a (i) U.S. citizen or national, (ii) U.S. lawful, permanent resident (aka green card holder), (iii) Refugee under 8 U.S.C. § 1157, or (iv) Asylee under 8 U.S.C. § 1158, or be eligible to obtain the required authorizations from the U.S. Department of State. Learn more about the ITAR here.

SpaceX is an Equal Opportunity Employer; employment with SpaceX is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Applicants wishing to view a copy of SpaceX’s Affirmative Action Plan for veterans and individuals with disabilities, or applicants requiring reasonable accommodation to the application/interview process should reach out to EEOCompliance@spacex.com.

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Business Operations Manager (Starlink)

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Required skills

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