Patient Coordinator at High Desert/ Anthem Oral Surgery
Required skills
- patient-focused
- organized
- friendly
- patient coordinator
- oral surgery
- front office
- schedule appointments
- insurance
- financial questions
- patient records
Nice to have
- dental office experience
- oral surgery office experience
- healthcare office experience
- patient scheduling
- front office administrative
- dental insurance
Role summary
High Desert & Anthem Oral Surgery seeks a friendly, organized, and patient-focused Patient Coordinator for their Cave Creek and Anthem locations. This role is crucial in guiding patients through their oral surgery journey, acting as the first point of contact, coordinating appointments, and assisting with insurance and financial inquiries. The ideal candidate will be personable, dependable, and skilled in customer service, communication, and front office administration, with a strong ability to manage patient information and financial arrangements while maintaining a professional and welcoming office environment. Experience in a dental or healthcare setting is preferred.
High Desert & Anthem Oral Surgery is looking for a friendly, organized, and patient-focused Patient Coordinator to join our team! With locations in Cave Creek and Anthem, Arizona, our practice is committed to providing exceptional oral surgery care through personalized attention, advanced treatment options, and a welcoming patient experience. We are looking for someone who enjoys helping others, communicates confidently, and takes pride in keeping a busy front office running smoothly.
Website: https://www.highdesertoralsurgery.com/ | https://anthemoralsurgery.com/
What You’ll Do
As a Patient Coordinator, you will play an important role in guiding patients through their oral surgery experience, from their initial consultation to treatment and follow-up care. You will serve as a welcoming first point of contact, coordinate appointments, assist with insurance and financial questions, and work closely with the clinical team to ensure each patient feels informed and supported.
Your responsibilities will include:
Welcome patients and provide a friendly, professional first impression.
Answer incoming calls, respond to patient questions, and coordinate appointments.
Schedule consultations, surgical procedures, and follow-up visits.
Travel between the Cave Creek and Anthem office locations as needed.
Collect and update patient information, medical histories, referrals, and required documentation.
Verify insurance benefits and assist patients with understanding coverage and financial responsibilities.
Discuss treatment estimates, financial arrangements, and payment options with patients.
Collect payments and maintain accurate patient account information.
Complete patient check-in and check-out processes.
Communicate with referring dental offices and coordinate the exchange of patient records.
Maintain accurate patient records while protecting confidential information.
Work collaboratively with doctors and clinical team members to support an efficient patient flow.
Help maintain an organized, welcoming, and professional front office environment.
Preferred Qualifications:
Previous experience in a dental, oral surgery, or healthcare office preferred.
Experience with patient scheduling and front office administrative responsibilities.
Familiarity with dental or medical insurance, billing, and financial arrangements.
Strong customer service and communication skills.
Excellent organizational skills and attention to detail.
Ability to multitask and remain professional in a fast-paced environment.
Comfortable discussing financial information and helping patients understand their options.
Flexibility to travel between office locations.
A positive attitude and willingness to work collaboratively with the team.
What Makes You Successful:
You are personable, dependable, and genuinely enjoy helping people. You understand that oral surgery can feel overwhelming for patients, and you take pride in making their experience as comfortable and stress-free as possible. You are proactive, detail-oriented, and able to balance multiple responsibilities while maintaining a positive attitude and providing excellent service.
Why Join Us?
Join an established oral surgery practice serving the Cave Creek and Anthem communities.
Work alongside an experienced team dedicated to exceptional patient care.
Be part of a collaborative environment where teamwork and patient experience are priorities.
Support patients throughout their treatment journey and make a meaningful difference in their experience.
Grow your skills in a specialized dental and surgical setting.
Comprehensive Benefits Package:
Medical, Dental, Vision, and 401(k)
Paid holidays
Paid time off
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