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Healthcare, Dental, Dental Support Organization (DSO)

Patient Coordinator at Oral Surgery Associates

Gretna, NEOnsiteFull TimePosted 8 days ago

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Required skills

  • patient care
  • scheduling
  • appointment confirmation
  • patient registration
  • patient demographics
  • HIPAA
  • patient confidentiality
  • front office
  • reception area
  • administrative tasks

Nice to have

  • college coursework
  • healthcare-related education
  • dental scheduling
  • Dentrix
  • Eaglesoft

Role summary

Oral Surgery Associates is seeking a Patient Coordinator to manage patient scheduling, registration, and communication. This role ensures a smooth patient experience from appointment to follow-up, coordinating between patients and providers while maintaining administrative efficiency and adhering to HIPAA regulations. The ideal candidate is organized, detail-oriented, and possesses excellent communication and patient service skills, with a genuine passion for providing exceptional care in a fast-paced healthcare environment.

Oral Surgery Associates is seeking a skilled and passionate Patient Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

Website: Oral Surgery Associates

What You'll Do

The Patient Coordinator plays a vital role in ensuring smooth scheduling, preparation, and follow-up for patient appointments. This position supports patients throughout their care experience, coordinates communication between providers and patients, and ensures all clinical and administrative needs are met.

Your responsibilities will include:

  • Manage patient scheduling, Confirm appointments, and working to fill empty schedule time.
  • Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
  • Register new patients and update existing patient demographics, collecting detailed personal and financial information. Attention to detail is a must.
  • Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.
  • Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times.
  • Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.
  • Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication.
  • Oversee the timely processing of mail and any other administrative tasks that support the office’s day-to-day operations.

    • Preferred Qualifications:

  • High school diploma or equivalent required; some college coursework or healthcare-related education preferred.
  • Previous experience in dental or healthcare scheduling preferred.
  • Strong organizational and multitasking skills.
  • Excellent communication and patient service skills.
  • Familiarity with dental practice management software (e.g., Dentrix, Eaglesoft) is a plus.
  • Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined.

    • What Makes you Successful:

  • You genuinely care about providing an exceptional patient experience.
  • You are dependable, organized, and prepared.
  • You anticipate needs and take initiative rather than waiting to be asked.
  • You maintain composure and attention to detail in a fast-paced environment.
  • You communicate clearly and work well with doctors and fellow team members.
  • You take pride in maintaining a safe, clean, and professional clinical environment.
  • You are eager to learn, grow your clinical skills, and contribute to the success of the practice.

    • Why Join Us?

    We believe our team members are at the heart of exceptional patient care. You’ll have the opportunity to work alongside experienced clinical professionals in a collaborative environment where your contributions are valued. We are committed to supporting your professional growth while providing a positive and rewarding workplace.

    Comprehensive Benefits Package:

  • Medical, Dental, Vision, and 401(k)
  • Paid holidays
  • Paid time off
    • Ready to apply?
    You'll be redirected to Specialty Dental Brands's application page.

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