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Healthcare, Dental, Dental Support Organization (DSO)

Patient Coordinator at Red Rock Orthodontics

Spanish Fork, UTOnsiteFull TimeEntry-level (exp-based)Posted 1 month ago

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Required skills

  • patient scheduling
  • appointments
  • cancellations
  • reschedules
  • appointment confirmation
  • reminders
  • patient check-in
  • patient flow
  • patient confidentiality
  • HIPAA

Nice to have

  • dental office
  • medical office
  • practice management software
  • scheduling systems

Role summary

Red Rock Orthodontics is seeking a skilled Patient Coordinator to manage patient scheduling, confirmations, and front office operations. The role involves greeting patients, registering new patients, updating demographics, and facilitating patient flow while ensuring HIPAA compliance. Experience with practice management software and a background in dental or medical office settings are preferred. Strong communication, interpersonal, organizational, and customer service skills are essential for this patient-centered role.

Red Rock Orthodontics is seeking a skilled and passionate Patient Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

Why Join Us?

  • Established office of over a decade
  • State-of-the-Art Facility-Advanced technology

    • Experience:

  • Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor’s time and maximizing patient convenience.
  • Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow.
  • Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.
  • Register new patients and update existing patient demographics, collecting detailed personal and financial information.
  • Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff.
  • Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.
  • Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times.
  • Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.
  • Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication.

    • Requirements

    Requirements

  • High School Graduate or GED required.
  • 1-3 years of experience in a dental office or medical office setting preferred
  • Experience with practice management software and scheduling systems is preferred.
  • Exceptional communication and interpersonal skills with a strong focus on customer service.
  • Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively

    • Comprehensive Benefits Package:

  • Medical, Dental, Vision, and 401(k)
  • Paid holidays
  • Paid time off

    • Join our team and be part of a practice dedicated to excellence in Orthodontic care. If you're ready to take your career to the next level, apply today

    Ready to apply?
    You'll be redirected to Specialty Dental Brands's application page.

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