Healthcare, Dental, Dental Support Organization (DSO)

Patient Care Coordinator at Premier Orthodontics

Phoenix, AZOnsiteFull TimeEntry-level (exp-based)Posted 1 month ago

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Required skills

patient scheduling
appointments
cancellations
reschedules
confirm appointments
send reminders
greet patients
register new patients
update patient demographics
collect personal information

Nice to have

practice management software
scheduling systems
customer service
multiple tasks
prioritize effectively
1-3 years of experience

Role summary

Premier Orthodontics is seeking a Patient Care Coordinator to manage patient scheduling, registration, and front office operations. The role involves ensuring efficient patient flow, maintaining patient confidentiality through HIPAA compliance, and providing excellent customer service. Responsibilities include greeting patients, managing appointments, updating records, and coordinating with the clinical team. Experience in a dental or medical office setting and proficiency with practice management software are preferred. This position requires strong communication, interpersonal, and organizational skills.

Premier Orthodontics is seeking a skilled and passionate Patient Care Coordinator to join our well-established team. With a strong reputation for exceptional patient care and cutting-edge treatment options, this is an incredible opportunity to grow your career in a thriving, patient-centered practice. Hard-working and motivated, the successful candidate will bring a passion for providing the best patient care to the communities they serve.

Why Join Us?

Established office of over a decade

State-of-the-Art Facility-Advanced technology

Experience:

Manage patient scheduling, including appointments, cancellations, and reschedules, ensuring an efficient use of the doctor’s time and maximizing patient convenience.

Confirm appointments and send reminders to patients to minimize no-shows and ensure smooth office flow.

Greet patients in a friendly, professional manner upon arrival, ensuring they feel welcome and cared for.

Register new patients and update existing patient demographics, collecting detailed personal and financial information.

Facilitate patient flow by ensuring timely check-in and being aware of any delays, communicating these to both patients and clinical staff.

Work closely with the clinical team to coordinate patient needs, making sure that patient wait times are minimized and their experience is as efficient as possible.

Ensure patient confidentiality by adhering to HIPAA regulations and protecting sensitive information at all times.

Maintain a clean, organized, and professional front office and reception area to ensure a welcoming environment for patients and visitors.

Take and relay messages for providers and staff in a timely and accurate manner to ensure effective communication.

Requirements

High School Graduate or GED required.

1-3 years of experience in a dental office or medical office setting preferred

Experience with practice management software and scheduling systems is preferred.

Exceptional communication and interpersonal skills with a strong focus on customer service.

Excellent organizational skills with the ability to manage multiple tasks and prioritize effectively

Comprehensive Benefits Package:

Medical, Dental, Vision, and 401(k)

Paid holidays

Paid time off

Join our team and be part of a practice dedicated to excellence in Orthodontic care. If you're ready to take your career to the next level, apply today

Ready to apply?

You'll be redirected to Specialty Dental Brands's application page.

Patient Care Coordinator at Premier Orthodontics

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Required skills

Nice to have

Role summary

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