Office Manager at Smart Pediatric Dentistry
Required skills
- dental terminology
- clinical procedures
- patient-centered approach
- communication skills
- customer service
- reliability
- punctuality
- HIPAA
- OSHA
Nice to have
- dental equipment care
- supply monitoring
- ordering assistance
- practice safety standards
- medical or dental emergencies
Role summary
Smart Pediatric Dentistry in Saratoga Springs, UT is seeking a caring and dependable Dental Assistant to provide exceptional pediatric dental care. The role involves assisting dentists during procedures, preparing treatment rooms, following infection control standards, taking X-rays, recording patient information, and educating patients on oral hygiene. The ideal candidate will have a warm, patient-centered approach, strong communication and organizational skills, and a commitment to customer service. Experience in dental assisting is preferred, along with relevant certifications. This position emphasizes teamwork, reliability, and a positive attitude to make dental visits comfortable and fun for children.
Smart Pediatric Dentistry – Saratoga Springs is seeking an experienced, motivated, and team-oriented Office Manager to lead daily operations and support our growing pediatric dental practice! We are committed to providing exceptional dental care in a fun, friendly, and welcoming environment where children and families feel comfortable and cared for. We’re looking for a strong leader who enjoys developing team members, creating efficient processes, and delivering an outstanding patient experience.
Website: https://smartpediatric.com/
What You'll Do
As the Office Manager, you will oversee the daily operations of the practice, providing leadership and support to the front office and clinical teams. You will help ensure the office operates efficiently, maintains a positive team culture, and consistently delivers excellent patient care.
Your responsibilities will include:
Oversee daily office operations to ensure efficient workflows and a positive patient experience
Lead, coach, train, and develop team members while promoting accountability and teamwork
Coordinate staff schedules, assignments, and daily responsibilities
Monitor office performance, productivity, and operational goals
Oversee appointment scheduling, patient flow, and front office processes
Support insurance verification, billing, collections, and patient financial arrangements
Monitor financial performance, review reports, and identify opportunities for improvement
Address patient and parent concerns professionally and work toward timely resolutions
Ensure accurate patient records and maintain patient confidentiality
Oversee inventory, ordering, and management of office and clinical supplies
Partner with doctors and leadership to implement policies, procedures, and operational initiatives
Ensure compliance with applicable healthcare regulations, safety standards, and infection control protocols
Support recruiting, onboarding, and retention efforts for practice team members
Identify opportunities to improve processes, patient satisfaction, and overall practice performance
Perform other duties and responsibilities as assigned by management
Preferred Qualifications:
Previous dental office management experience strongly preferred
Experience in pediatric dentistry is a plus
Demonstrated leadership experience managing and developing a team
Knowledge of dental office operations, scheduling, insurance, billing, and collections
Familiarity with dental practice management software
Strong financial, analytical, and problem-solving skills
Excellent communication, organization, and time-management skills
Ability to manage competing priorities in a fast-paced environment
Strong customer service skills and the ability to handle challenging situations professionally
Ability to motivate team members and foster a positive, collaborative work environment
Dependable, proactive, and comfortable taking ownership of office performance
What Makes You Successful:
You are a confident, hands-on leader who takes pride in creating an organized, efficient, and positive workplace. You enjoy coaching and developing others, holding yourself and your team accountable, and finding solutions to everyday challenges. You understand the importance of balancing operational performance with exceptional patient care. Your communication skills, adaptability, and ability to lead by example help create a team environment where employees feel supported and families receive outstanding service.
Why Join Us?
Join an established pediatric dental practice dedicated to making dental visits fun and comfortable for children
Lead a team committed to providing compassionate, high-quality patient care
Make a meaningful impact on daily operations, team development, and practice success
Work alongside experienced pediatric dental professionals
Be part of a growing organization with opportunities for professional development and career advancement
Help create a positive, collaborative workplace where teamwork and patient experience are priorities
Comprehensive Benefits Package:
Medical, Dental, Vision, and 401(k)
Paid holidays
Paid time off
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