Veterinary Services, Pet Care, Healthcare

General Manager

Princeton, NJOnsiteFull TimeManager / Head$80,000–$110,000 /yrPosted 26 days ago

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Required skills

General Manager
P&L management
team management
strategic direction
business analytics
data-driven
detail-oriented
organized
communication skills
regulatory compliance

Nice to have

consulting
startup experience
boots-on-the-ground operational team
proactive
problem-solving mindset
continuous improvement

Role summary

Sploot Veterinary Care is seeking a General Manager to oversee day-to-day operations in New Jersey, focusing on urgent and primary care clinics. The role involves managing market performance metrics and P&L, leading a diverse team of healthcare professionals, driving operational excellence, and ensuring compliance. The ideal candidate has at least 5 years of analytical, strategic operational experience, is a natural leader with a proven track record of building high-performing teams, and is data-driven with strong business analytics skills. Experience in consulting or fast-paced startups is a plus.

Launch a New Market | Lead a Multi-Clinic Team | Urgent Care + General Practice

Sploot Veterinary Care is redefining urgent and primary care for pets, and we’re looking for a General Manager to launch our New Jersey market and help us deliver the best possible medical care to our patients.

As General Manager, you’ll oversee day-to-day operations in New Jersey, ensuring a seamless experience for pets, pet parents, and our exceptional team members. You’ll guide the market through its launch period and into sustained growth, with real ownership over performance, people, and process.

What Makes Sploot Different

Urgent + primary care for every pet, whether it’s a routine visit or something that “just happened and can’t wait”

A supportive, healthy, balanced environment that helps veterinary professionals thrive in and out of the clinic

A collaborative culture that values work/life balance

The chance to build a new market from the ground up

What Makes You a Great Fit

5+ years of analytical, strategic operational experience

A natural leader with a proven track record of building and managing high-performing teams

Experience setting strategic direction – you understand the company’s mission, influence strategic objectives, and guide your team toward measurable growth goals

Data-driven, with experience in business analytics and metrics that inform your decisions

Detail-oriented and organized, able to juggle multiple priorities and drive results

Thrives in a fast-paced environment and passionate about creating exceptional experiences for clients and employees alike

Excellent communication and interpersonal skills, with the ability to motivate and inspire your team

Bonus Points: consulting or startup experience (especially with a boots-on-the-ground operational team), a desire to take on more responsibility and ownership, and a proactive, problem-solving mindset focused on continuous improvement

What You’ll Do

Navigate a new market through the exciting launch period and into sustained growth

Monitor and manage market performance metrics, with responsibility for major elements of the market’s P&L

Manage and inspire a diverse team of nurses, doctors, and clinic operations professionals, fostering a culture of development and collaboration

Support daily operations across the market, ensuring the highest standard of service and efficiency

Champion our company values and create a welcoming, supportive environment for clients and staff

Drive operational excellence by overseeing clinic workflows, developing new processes, and rolling out new initiatives

Ensure compliance with all company policies, procedures, and regulatory requirements

The Perks of the Pack

$80,000–$110,000 base salary

100% employer-paid medical insurance with three Cigna plan options (two PPOs and one HDHP); HSA available

100% employer-paid dental and vision insurance through Guardian, plus voluntary short-term disability

401(k) with 4% match

Up to 4 weeks of PTO, increasing with tenure

Two-week end-of-year HQ shutdown plus seven other company-recognized holidays

Up to 12 weeks of paid parental leave

Paid bereavement leave for both human and pet family

Free Employee Assistance Program (EAP) with mental health, legal, and financial counseling for you and your household

Employee Pet Benefits for up to 5 of your own pets

Sploot is an equal opportunity employer and practices continuous hiring in accordance with New Jersey state law. We welcome applications year-round and are committed to building a diverse and inclusive team.

#LI-Onsite

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General Manager

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