Director of Product Management

Company Overview

SQUID iQ is the first comprehensive healthcare technology utilization management (HTUM) SaaS solution for hospitals. The SQUID platform provides nurses with real-time visibility on equipment location and availability and hospital administrators visibility on device capacity, utilization, location and total cost of ownership. The clarity Squid provides enables a previously unavailable level of medical equipment utilization and capacity management that saves hospitals millions of dollars in annual expenses and capital expenditures and improves care delivery.

SQUID’s innovative service delivery platform generates revenue, is differentiated, has traction with market-leading customer prospects and strong growth potential.

Squid iQ team members have access to exceptional benefits, including:

• A critical mission that directly impacts patients, their care teams and the communities they serve
• A goal-focused team and a culture of accountability, autonomy and trust
• An opportunity to work in a demanding, entrepreneurial environment that will accelerate your professional and leadership development
• A flexible work schedule
• 100% remote work Comprehensive health insurance plans (medical, dental, and vision)
• Career coaching and professional development

Our Customers

SQUID is designed to support medical centers with 200 staffed beds or more and scale to serve integrated delivery networks (IDN’s) of any size. Hospitals are typically the largest employers in the communities they serve. They have varied constituencies, complex operations, thin contribution margins and are burdened by unfunded regulatory mandates that require significant taxpayer subsidies. Healthcare providers have been relatively slow to innovate and digitize, are often functionally siloed and reliant on manual processes that generate unreliable data.

As a result, hospitals are inefficient, wasteful and over-capitalized. Due to intensifying financial, strategic and regulatory challenges amplified by the recent Covid pandemic, the hospital business model is stressed and must evolve. Top IDN priorities include reducing non-labor operating expenses and improving care delivery quality, both substantially.

What you’ll do...

• Drive product development from conception to launch, using qualitative and quantitative metrics to calibrate progress and evaluate success against key metrics.
• Assess core customer HTUM needs and priorities, often helping them sort through issues and requirements they had not clearly defined previously.
• Partner with leadership team to develop product strategy, vision and use cases with customers using internal and external analysis that informs the creation of specific features and functionality for each IDN persona SQUID supports.
• Create buy-in for the product vision, both internally and with key external partners.
• In collaboration with SQUID executive and sales teams and the customers, maintain and enhance a compelling and achievable product plan (clearly considered against budget, timeline,available talent and other resources).
• Manage platform development prioritization and highlight trade-offs across customer experience, system performance and operational support requirements.
• Balance customer requirements, identify trade-offs create structure and maintain coherence amidst ambiguity and shifting imperatives.
• Help determine the implementation sequence of SQUID’s service delivery platform including web and mobile apps.
• Document product roadmap and technical specs for the service delivery platform.
• Distill business and user requirements to develop detailed, crisp user stories that can be used to create product specifications and architecture requirements.
• Proactively identify, troubleshoot and resolve strategic issues that may impair the team’s ability to meet commercial, technical or strategic goals.
• Expand and manage the product team to support company growth.

Who you are...

• You have 5+ years of enterprise healthcare software product management experience.
• You have a track record of thoughtful, user-focused product insights and uncovering trends and optimization opportunities.
• You are a tactician that can effectively represent and synthesize ideas crisply for teammates and customers.
• You have strong verbal and written communication skills.
• You have proven ability to handle ambiguity and collaborate with internal and external cross-functional teams in a highly demanding, entrepreneurial environment.
• You have proven leadership abilities to manage multiple initiatives across multiple platforms simultaneously.
• You are passionate about accountability and contributing to an empowering culture of learning, teaching and personal growth.
• You are passionate about revolutionizing the healthcare experience, with particular focus on frontline caregivers and support staff.
• You have a proven track record of delivering innovative solutions for enterprise customers that scale and building and managing product manager teams.

SQUID is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.