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Food & Beverage, Travel Concessions, Hospitality

Assistant Restaurant Manager

Ottawa, ONOnsiteFull TimeManager / HeadCA$55,400–CA$59,400 /yrPosted 1 month ago

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Required skills

  • Food & Beverage Industry
  • Management Capacity
  • Full-Service Dining
  • Bar Environment
  • Conflict Management
  • Sound Judgment
  • Decision Making
  • Organizational Maturity
  • Transport Canada Security Clearance
  • RAIC

Nice to have

  • Quarterly bonus
  • Comprehensive Benefits
  • Free Employee Parking

Role summary

SSP Canada is seeking an Assistant Restaurant Manager for Big Rig Brewing at the Ottawa International Airport (YOW). This role involves recruiting, training, and managing a team of Food Travel Experts, ensuring high customer service standards, managing inventory, and overseeing daily operations including scheduling, payroll, and office tasks. The ideal candidate will have a minimum of two years of food and beverage management experience in a full-service dining with a bar environment, strong leadership, conflict resolution, and organizational skills. The position requires obtaining Transport Canada Security Clearance and a Restricted Area Identification Card (RAIC).

Ottawa International Airport (YOW) | Big Rig

Join our team as an Assistant Restaurant Manager for Big Rig Brewing in the Ottawa Airport!

  • $55,400 - $59,400 / year
  • Quarterly bonus potential
  • End of fiscal year super bonus potential
  • Comprehensive Benefits
  • Free Employee Parking 

Our Assistant Restaurant Managers are experts at delegating tasks, delivering exceptional customer service, leading by example and developing their team. 

SSP Canada operates several restaurants throughout the Ottawa International Airport, including: From Zak’s Diner to Big Rig Kitchen & Brewery, YOW is home to iconic brands.

Essential Functions

  • Recruits, trains, develops and communicates with team of Food Travel Experts Implements and maintains guest service standards and/or brand specifications.
  • Maintains all merchandising standards, display presentations and signing standards and monitors inventory levels.
  • Develops, plans and assigns daily goals, tasks and Team Member assignments.
  • Manages, supervises and evaluates Team Member performance through follow-up to ensure proper completion of assigned tasks and goals and provides feedback including disciplinary action.
  • Assists in monitoring sales performance through the analysis of sales reports and comparison shopping.
  • Maintains adherence to all company policies and procedures, as well as provincial health/sanitation standards.
  • Manages all office tasks, including management of funds, receiving, inventory, purchasing, team member scheduling and payroll.

Skills & Other Requirements

  • Minimum of two (2) years of experience in the food & beverage industry, in a management capacity in a full-service dining w/ bar environment required.
  • Proven ability to effectively manage conflict and ensure successful outcomes; work under pressure and deal with high stress situations while exercising sound judgment and decision making
  • Excellent written and verbal communication
  • Effective organizational maturity to prioritize daily, weekly, monthly and yearly activities
  • Ability to obtain Transport Canada Security Clearance

This position is located in a secure airport environment and a Restricted Area Identification Card (RAIC) is required. All candidates must be legally authorised to work in Canada and must be able to provide the necessary government-issued documentation required for airport security clearance. Documentation will be reviewed during the onboarding process in accordance with Transport Canada regulations. Further information can be found at: 

https://tc.canada.ca/en/programs/non-funding-programs/transportation-security-clearance-program/apply-transportation-security-clearance

SSP Canada is an equal opportunity employer and complies with the requirements of the Accessibility for Ontarians with Disabilities, 2005 in our recruitment and employment practices. If you require accommodation at any stage of the recruitment process, including the interview and assessment stage, due to a disability, please inform us of your need and the nature of the accommodation(s) that may be required.

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