Patient Access Specialist- Twin Falls Part-Time
Required skills
- Patient Registration
- scheduling
- referral coordination
- financial options
- insurance coverage
- authorizations
- verifications
- estimates
- customer service
Role summary
St. Luke's is seeking a part-time Patient Access Specialist in Twin Falls to provide exceptional patient experiences. This role is often the first point of contact for patients and involves registration, scheduling, referral coordination, and discussing financial options and insurance coverage. The specialist will use various technologies to support workflows and ensure professional, timely, and accurate communication with patients and caregivers. The schedule is Friday-Sunday, 6:00 am - 4:30 pm. St. Luke's offers a robust benefits package and a supportive work environment.
Description & Requirements
At St. Luke’s, our dedicated team of Patient Access Specialists strive to build a positive, supportive, and inclusive culture that delivers exceptional patient experiences.
This customer service position is often the first person a patient encounters when entering a St. Luke’s Magic Valley Hospital. This important role supports exceptional interactions to ensure professional, timely and accurate written and verbal communication with both patients and caregivers (both in person and by phone).
Schedule: Friday-Sunday 0600-1630 (6:00am-4:30pm)
What you can expect from this role:
- Registration, scheduling, and referral coordination for patients
- Discussions on financial options and/or explanations of insurance coverage, including authorizations, verifications, and estimates
- Use a variety of technologies, tools and resources to support departmental workflows
- Other duties as assigned
Minimum Qualifications for this Role:
- Education: High School Diploma or Equivalent.
What's In It For You
At St. Luke’s, caring for people in the communities we serve is our mission – and this includes our own SLHS team. We offer a robust benefits package to support our teams both professionally and personally. In addition to a competitive salary and retirement plans, we ensure our team feels supported in their benefits beyond the typical medical, dental, and vision offerings. We care about you and have fantastic financial and physical wellness options, such as: on-site massages, on-site counseling via our Employee Assistance Program, access to the Personify Health Wellness tool, as well as other formal training and career development offerings to ensure you are meeting your career goals.
St. Luke’s is an equal opportunity employer and does not discriminate against any person on the basis of race, religion, color, gender, gender identity, sexual orientation, age, national origin, disability, veteran status, or any other status or condition protected by law.
*Please note: this posting is not reflective of all job duties and responsibilities and is intended to provide an overview to job seekers.
