Service & Calibration Coordinator (part-time)
Required skills
- detail-oriented
- clean driving record
- data entry
- Microsoft suite
- professional email/phone skills
- service/calibration needs
- customer communication
- sales orders
- quotes
- RMAs
Nice to have
- customer service experience
Role summary
Standard Imaging is seeking a part-time Service & Calibration Coordinator to assist customers with radiotherapy QA product service and calibration needs. This entry-level role involves customer communication via email and phone, creating sales orders, quotes, and reports, managing product intake, and coordinating with the service team. The ideal candidate is detail-oriented, a strong communicator, and eager to learn. A clean driving record is required as a company vehicle will be used. This position operates from our Middleton, WI facility, working 4-6 hours daily, Monday through Friday.
Description
In the fight against cancer, Standard Imaging delivers precision QA products that help lead to better patient outcomes. We specialize in radiotherapy QA technology. As Service & Calibration Coordinator, you will assist our customers with their product service & calibration needs. This involves communicating with our customers (email and phone) and with internal departments. We are looking for a detail-oriented individual to join our team part-time, working 4-6 hours a day (M-F) at our Middleton, WI facility.
At Standard Imaging, employees enjoy:
· Fun, hardworking, collaborative atmosphere
· Free soft drinks & coffee
· Monthly celebrations and quarterly cookouts
Responsibilities
- Customer communication - status of service/calibration order, requests for more information, payment, etc.
- Create sales orders, quotes, RMAs and product reports
- Receive product in and communicate with Service team re service needs
- Create PO, deliver and pick up calibration items from ADCL (UW campus)
- Track and report on service items
- Other duties as assigned
Requirements
- This position is an entry level position - we can teach you how to do the job- you just need to be someone who wants to learn, work hard and be a really good communicator.
- Attention to detail is a must
- Strong communication skills
- Customer Service experience, preferred
- Clean driving record - MVR will be pulled as this position will drive a Company vehicle
- Strong interpersonal skills, including demonstrated proficiency in treating others with respect, patience and consideration
- Data entry, Microsoft suite and professional email/phone skills
