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Biotechnology

Front Office Associate Outpatient Oncology Bilingual

Van Nuys, CAOnsiteFull TimeEntry-level (exp-based)Posted 24 days ago

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Required skills

  • Bilingual
  • Spanish
  • English
  • High school diploma
  • G.E.D
  • Greet patients
  • Check-in patients
  • Collect co-pays
  • Collect payments
  • Interview patients

Nice to have

  • Medical receptionist

Role summary

Starling Oncology is seeking a patient-focused and compassionate Front Office Associate for their outpatient oncology clinics. This role is crucial to the care team, responsible for greeting and checking in patients, collecting payments, conducting health screenings, scheduling appointments, and answering phone calls. The ideal candidate will promote a culture of exceptional customer service and maintain patient confidentiality. Bilingual proficiency in Spanish and English is required. A high school diploma or G.E.D. is necessary, and prior medical receptionist experience is preferred. This is a full-time, Monday-Friday, 8-hour shift position.

Starling Oncology (NASDAQ: STLN) is advancing oncology by delivering highly specialized, value-based cancer care in the community setting. Formerly known as The Oncology Institute, Starling Oncology offers cutting-edge, evidence-based cancer care to a population of approximately 2.1 million patients, including clinical trials, transfusions, and other care delivery models traditionally associated with the most advanced care delivery organizations. With more than 400 employed and network clinicians and over 100 clinics and network locations of care across five states and growing, Starling Oncology is changing oncology for the better. For more information, visit www.starlingoncology.com.

SAME DAY INTERVIEWS: Meet our AI Recruiting Assistant and complete a same-day interview—quick, easy, and on your schedule. Within minutes of applying, you’ll receive a text message to schedule your interview.

At Starling Oncology, you help make high-quality, affordable cancer care accessible to underserved communities—providing every patient with the dignity, empathy, and excellence they deserve.

IntroductionAs a Front Office Associate with Starling Oncology, you will have the opportunity to advance your career while making a positive impact on the lives of others!

We're looking for a team member who­ is patient-focused and compassionate.

Our Front Office staff are important. When you join us, you will influence how we provide care for our patients, as a critical member of the entire care team.

Teammates must be willing and able to work assigned shifts at multiple clinic locations and drive between clinics as needed to support patient care and business operations. Mileage will be reimbursed.

The Front Office Associate will be responsible for performing front office clerical and clinical duties.

  • Greet and check-in patients, collect co-pays and payments.
  • Interview patients for the purpose of gathering health history and current medications - health screening.
  • Participate in mandatory staff meetings as needed.
  • Schedule appointments and answer incoming phone calls.
  • Promote Starling Oncology's culture of exceptional behavioral standards for customer service.
  • Maintain and protect confidentiality and security of all organizational information gained in the course of performing job responsibilities including but not limited to, financial and client information.
  • Other duties as assigned.
  • Qualifications

  • High school diploma or G.E.D. required
  • Bilingual in Spanish and English required
  • Experience:

  • Medical receptionist: 1 year (Preferred)
  • Job Type: Full-time

    Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • AI Recruiter Assistant:

    To help make our interview process more efficient and respectful of your time, we use interview technology that records your responses and may use automated tools to support the review of job-related skills. These tools do not make final hiring decisions. All hiring decisions are made by our Talent Acquisition and hiring teams. If you need an accommodation or would prefer to complete this step with a recruiter instead, please contact us at careers@theoncologyinstitute.com

    The estimate displayed represents the typical wage range of candidates hired. Factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

    Pay Transparency for hourly teammates$23—$25.58 USD
    Ready to apply?
    You'll be redirected to Starling Oncology's application page.

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