
Principal Account Manager, Enterprise and Partnership
Required skills
- retention
- expansion
- partnerships channel
- enterprise
- account management
- partner management
- customer success
- negotiating commercial terms
- renewals
- senior partner stakeholders
Nice to have
- insurance
- real estate
- proptech
- mortgage
- property-services
- fintech
Role summary
Steadily is seeking a Principal Account Manager for its Enterprise and Partnerships channel. This strategic individual contributor role focuses on owning retention and expansion for the company's partners. The position involves designing and implementing a tiered partner success model, collaborating with sales for seamless handoffs, tracking key partner metrics, and leading business reviews with senior stakeholders. The ideal candidate has 5+ years of experience in account management, partner management, or enterprise customer success, with a strong enterprise sales background and experience building tiered programs. Insurance, proptech, mortgage, or fintech partnership experience is a plus. This is a remote role based in Overland Park, KS.
Job Title: Principal Account Manager, Enterprise and Partnerships
Location: Overland Park, KS (Kansas City Metro)
Employment Type: Full-time
Department: Partnerships
Salary: Top of Market Salary + Equity
Steadily is hiring a Principal Account Manager who is the very best at what they do. This is a strategic individual-contributor role: you'll own retention and expansion across Steadily's partnerships channel, and have a direct hand in defining what a great partner experience looks like at every tier, from our largest strategic partners to our long tail. Along the way, you'll help inform how we scale that approach.
You'll work in tandem with our Stage Zero GTM Sales Leader, who brings new partners in while you retain and grow them. Together, you'll own the full partner lifecycle. This is a rare opportunity to build a partner success function from the ground up at a fast-growing, well-funded insurtech company.
What You'll Do
Own retention and expansion across Steadily's partnership portfolio, managing partner relationships end to end once they're signed
Work with the Director of Partnerships to design and implement a tiered partner success model, defining what a great experience looks like for our largest strategic partners versus our long-tail partners; we'll do the unscalable things first to find what wows our partners, and then we'll figure out how to scale it
Partner closely with our Sales function on a shared handoff process, from signed partner to onboarded, engaged, and expanding partner
Track and improve partner-specific health metrics (partner-sourced volume, activation, engagement, expansion) and translate insights into action
Lead partner business reviews, renewal conversations, and expansion discussions directly with senior partner stakeholders
Serve as the voice of the partner internally, routing feedback to Product, Underwriting, and Operations to remove friction
Collaborate effectively and efficiently across functional teams to define needs and determine priorities
Your Background
Experienced: 5+ years in account management, partner management, or enterprise customer success, with direct ownership of a partner or channel portfolio
Enterprise Sales: A strong enterprise sales background; you're comfortable negotiating commercial terms, renewals, and expansion opportunities directly with senior partner stakeholders
Strategic: You've built or significantly shaped a segmented, tiered account or partner program before, not just executed against one someone else designed
Insurance & Adjacent Industries: Insurance, real estate, proptech, mortgage, property-services, or fintech partnership experience is a strong plus
Driven: You can handle important responsibilities and assignments with limited oversight, and you're comfortable driving influence through relationships and process rather than headcount
Why Join Us
Top of market pay + equity in a high-growth Series C company
401(k) retirement plan
Comprehensive health, vision, and dental insurance
Modern office environment in Overland Park with snacks provided
Awards:
Ranked 16th on Forbes' 2026 Best Startup Employers list
Ranked 179th on the prestigious Inc 5000 2026 Fastest Growing Companies list.
Recognized as one of the Best Landlord Insurance Companies in 2026 by CNBC, a Top 2025 Startup in Newsweek, in Investopedia's Best Landlord Insurance Companies, and we won Austin Business Journal's Best Places to Work in 2025.
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