Front Desk Coordinator

Centerville, OHOnsiteFull TimeEntry-level (exp-based)Posted 10 days ago

Is this role right for you?

Upload your resume and get a skill-by-skill breakdown — see exactly where you match, where you're close, and what to highlight. Not a mystery percentage.

Get a tailored resume highlighting what this role needs.

Required skills

dependable
quality control
financial information
insurance verification
clerical tasks
sorting
opening
distributing mail
scanning
photocopying

Nice to have

Associate's degree
customer service
dental experience

Role summary

This Front Desk Coordinator role is with a dental practice that emphasizes patient care and empathy. Responsibilities include managing patient appointments, verifying insurance, handling financial information, performing clerical tasks, and communicating with patients about procedures and policies. The ideal candidate will be dependable, skilled in quality control, and knowledgeable about dental software and Microsoft Office programs. A high school diploma is required, with an Associate's degree and experience in customer service, insurance, or dental fields preferred. The position offers competitive benefits, paid time off, and opportunities for career growth.

Overview

Front Desk Coordinator

“Open Up” to A Whole New Dental Experience

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

Wondering how this shapes your job experience?

We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team— help us pioneer a new culture of dentistry.

Smiling from Open to Close

Monday through Friday

Responsibilities

Skills Required to Make a Great “Impression” on Our Team

Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals

Qualifications

So How Can You “Fill” This Role?

High School Diploma or equivalent (Associate’s degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed

“Brace” Yourself… It only Gets Better

Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality – enabling our team to always strive to do the best for our patients

Equal Opportunity Employer

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

#NADG2

Ready to apply?

You'll be redirected to Stonecreek Dental Care's application page.