Area Manager - West Toronto
Required skills
- snow removal
- operations management
- team management
- dispatching
- site inspection
- customer complaint resolution
- contract review
- computer proficiency
- communication skills
- driver's license
Nice to have
- landscaping
- construction
- large-scale operations
- autonomous
- passionate
- multiple tasks
Role summary
The Area Manager will oversee snow removal operations in Western Toronto during the winter season. This role involves planning operations, dispatching crews, ensuring internal standards and client expectations are met, and conducting site inspections. The manager will also handle customer complaints, coordinate with Account Managers, provide feedback to management, and manage tickets and purchase orders within the snow removal system. The position requires strong communication and organizational skills, the ability to manage stress, and functional computer knowledge.
Location: Western Toronto
Industry: Snow Removal
Employment Type: Full-time, Seasonal
Who We Are
For over 60 years, Strathmore Landscaping has been a trusted leader in the landscaping and snow removal industry. With more than 220 full-time employees, we proudly deliver reliable, year-round services from coast to coast.
What sets us apart:
- Long-term partnerships with loyal clients across Canada
- Custom, integrated solutions using time-tested practices
- A strong commitment to sustainable and environmentally responsible landscaping
- A collaborative and respectful work environment
Job Summary:
The Area Manager’s overall role is to communicate organizational needs, oversee employees' performance, provide guidance, support, and manage the reciprocal relationship between staff and the organization so that each is successful. This role pertains to winter season supervision planning operations and overseeing snow removal activities, ensuring internal standards and client expectations are met while providing consistent feedback to management.
Reports to: Operations Manager
Major Responsibilities:
- Plan operations & dispatch crews to perform snow removal activities on several commercial locations simultaneously.
- Oversee snow removal operations to meet our internal standards and our client expectations.
- Visit sites to visually inspect sites during or after snow removal operations.
- Create & update tickets and purchase orders in our snow removal system.
- Handle customer complaints & resolve issues within a timely manner.
- Coordinate with Account Managers & provide consistent documented feedback to management.
- Participate in review of contracts and year-end review.
- Other related duties.
Requirements:
- 3+ years managing teams in landscaping, Snow removal, or construction (Managing large-scale operations in other domains could be considered)
- Must be able to work autonomously and be passionate.
- Very good communication skills
- Very good organizational skills, ability to manage stress and perform multiple tasks.
- Functional knowledge of computers and applications
- Valid provincial driver’s license with a clean driving record
Terms
- Winter seasonal contract : October 1st to April 30th
- This is a seasonal contract with a start and end date
- Extended hours may be necessary during precipitation events (Supervisors must manage their availability jointly with their Operations Manager)
- Company vehicle provided for the duration of the contract
- Complete a background check
Why Join Strathmore?
- Competitive salary, based on experience
- Paid vacation and leave
- Comprehensive benefits and group RRSP program
- A strong corporate culture rooted in respect, professionalism, and collaboration
- Opportunity to grow with a national industry leader
