Stripe Verified

Fintech, Payments, Software-as-a-Service (SaaS)

Staff Program Manager, Event Design

United StatesOnsiteFull TimeStaffPosted 2 months agoVisa sponsorship available

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Required skills

Staff Program Manager
Event Design
Brand Studio
Stripe
financial infrastructure
program management
project management
creative production
roadmap development
budget oversight

Nice to have

experiential creative director
corporate events team
brand design systems
creative systems
user-centric
strategic acumen

Role summary

Stripe is seeking a Staff Program Manager for Event Design to lead brand design operations and creative production for internal and external events. This hybrid role combines program management, project management, and creative production, requiring a deep understanding of design systems and creative execution. The ideal candidate will manage multiple projects, optimize processes, collaborate with internal teams and external agencies, and ensure high-quality design output. A strong sense of design, meticulous attention to detail, and strategic acumen are essential for success in this fast-paced environment.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

Brand Studio lays the foundations that help Stripe accelerate. We do this by creating, evolving, and maintaining Stripe’s high-quality, versatile, and forward-looking brand design systems, experiences, and advertising campaigns. We sweat the details. We make it seem effortless.

What you’ll do

You will be responsible for leading brand design operations and creative production across all of Stripe’s internal and external events, in close partnership with the Experiential Creative Director. This role is a hybrid mix of program management, project management, and creative production depending on the project phase. During certain periods you’ll be focused on the 10,000 foot view of the program, and at other times you’ll be working side-by-side with the Design team overseeing execution of every design detail before an event.

Responsibilities

Lead experiential program management across roadmap development, budget oversight, project scoping, timelines, resourcing, partner relationships, cross-functional communication, and scalable approaches that create clear paths forward

Manage a high volume of simultaneous projects, ranging from small to large scale

Partner closely with the Experiential Creative Director to further scale and evolve event design at Stripe; optimize processes to streamline how work is done

Partner closely with the Corporate Events team to ensure smooth execution and integration of event brand design across all surfaces

Ensure smooth collaboration with leadership, creatives, cross-functional partners, and vendors

Own project management through documentation, tooling, trackers, standing meetings, org-wide updates, and Slack

Source, onboard, and oversee external creative agencies

Connect silos, socialize changes, anticipate risks, and provide actionable solutions for escalation to Brand Studio leadership

Navigate challenges and blockers with ease; proactive in finding solutions, and always looking ahead for the team

Uphold and advocate for design quality with cross-functional teams and vendors to exceed engagement and registration goals

Inspire and sustain a culture of excellence by collaborating with creatives in best practices and processes

Who you are

Staff Program Managers within Brand Studio at Stripe demonstrate passion for great design and have strong design sense. They’re experts in diving deep into details, expanding, evolving, defining, and documenting flexible systems and processes that achieve bar-raising quality and consistency at scale.

The ideal candidate excels at keeping the work on track while maintaining (and raising) the bar on craft. They offer options and tradeoffs, crisply articulate decisions, iterate quickly, and collaborate seamlessly with senior leadership, marketers, creatives, and agency partners. Most importantly, they are meticulous when it comes to details.

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Requirements

10+ years of experience in similar roles and industries

Think users first—understand their needs, find interesting and unique solutions, and strive to consistently optimize how to best engage with them

Have a strong strategic acumen for developing complex program roadmaps and cross-functional processes in a fast-paced environment

Can demonstrate strong design sense, industry knowledge and best practices, have deep knowledge producing complex brand and event design systems, and bringing design assets to life across the creative production process

Proven excellence in producing creative systems that are optimized for scale and growth

Highly detail oriented and excel at simplifying complexity

Strong track record successfully influencing outcomes both internally and with agency partners

Can balance optimizing for speed and quality, with high craft and quality creative work

Are persuasive in explaining your work, process, and decisions

Excellent organization and presentation skills, and excel in written and verbal communication

Are passionate about Stripe’s mission

Sample Stripe interview questions

1
Explain the system design behind computing precise arrival times, factoring in historical traffic patterns and live telemetry data.
system designmedium
2
Design a system for managing a distributed cron job scheduler.
system designmedium
3
Break down the system design for a global digital learning environment including video hosting and user progress tracking.
system designmedium
4
Design a system for real-time processing of voice commands.
system designmedium
5
How would you design a flight booking system for a major airline?
system designmedium

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