SureCost Verified
Healthcare
Director of Product
RemoteRemoteFull TimeDirectorPosted 1 month agoHidden Gem · Himalayas
Required skills
- B2B SaaS
- Enterprise SaaS
- Product Management
- Product Managers
- Product Owners
- AI Fluency
- Claude
- Cursor
- AI Agents
- AI-assisted discovery
Nice to have
- Pharmacy
- Healthcare Supply Chain
- Distribution
- Procurement
- Pragmatic Marketing
- Statistical Analysis
Role summary
SureCost is seeking a Director of Product to own the business of products for pharmacies, focusing on cost and drug availability. This hands-on role involves bringing new products to market, improving existing ones, and engaging directly with customers weekly. You will prototype ideas, collaborate with the commercial team for launches, and contribute to rebuilding the product team's processes around AI tools. Responsibilities include owning roadmaps, quarterly priorities, business reviews, and product quality. You will also guide team members in using AI tooling, build and evaluate AI agents, and ensure product lifecycle coherence across different areas. AI fluency is a key aspect of the role and the company's culture.
Director of ProductTeam: ProductReports to: McKay Ferrell, CPOLocation: Remote, United StatesType: Full-timeJob SummaryAs a Director of Product at SureCost, you'll own the business of a set of products that pharmaciesdepend on to keep drugs on the shelf at the right cost. You'll bring new products to market and makeour existing products better, from the first customer conversation through launch and adoption. You'llknow our customers well enough to build things they love to use, and you'll measure whether they do.This is a hands-on role. You'll talk to customers every week, prototype ideas before engineering buildsthem, and work with our commercial team to launch and sell what we ship. We're rebuilding how ourproduct team works around AI tools, and you'll help shape that as you go.Essential Functions• Own the roadmap, outcomes and quarterly priorities for your product areas, and decide whichinitiatives make the quarter within the capacity your pods actually have.• Run a monthly business review for your area covering adoption, customer issues, revenue signalsand delivery against plan.• Build toward product-level P&L visibility for your area with the CPO.• Own the quality of what your area ships, including the share of engineering time that goes to variousinitiatives.• Build and help guide product builder team members with AI tooling and structures.• Stay close to customers. Expect several customer conversations a week, including the hard oneswith enterprise accounts.• Work with the commercial team on product launch planning and enablement, including launchtiming, sales training, demo readiness and customer communication.• Partner with Marketing on positioning, messaging and competitive intelligence for your products.• Give pricing and packaging input for new products and major enhancements.• Bring what you hear from Sales, Customer Success and the market back into the roadmap, includingwin/loss patterns and competitor moves.• Track adoption after launch and work with Customer Success to drive it.• Build and ship prototypes, skills and agents yourself, and set the standard your team follows for AI-assisted discovery, specs and evaluation.• Own the AI agents in your area end to end: the problem they solve, the precision bar they have tomeet, the evaluation that proves it, and where a named human approves an action.• Recommend when to stop or reshape an initiative, and bring the evidence.SureCost | Job Description• Work across product areas with the other Director, Product Ops and Design so the product lifecycle(inventory, purchasing, shortage) holds together for the customer.How We Work• Product areas own the work. Our value streams point where our teams are focused and set howeach pod's hours are split, and every Director plans inside that split.• Our product builders combine what used to be PM, PO and UX roles. Agents draft stories,acceptance criteria, status and first-pass triage. People make the decisions and own the quality.• AI fluency is part of how we hire and how we review.• We're remote-first. Most of our work takes place over digital ecosystems, including video calls,chats, email, and other systems – you’ll need to be self-motivated and comfortable in an all-remoteenvironment.• The domain is complicated: GPO contracts, wholesaler operations, DSCSA, 340B and drug shortages.We give you time to learn it, and we expect you to go deep.Requirements• 5+ years in product management for B2B or enterprise SaaS, including 2+ years leading productmanagers or product owners.• Bachelor’s degree or higher in Business, Pharmacology, or related required.• A record of owning product outcomes, such as adoption, retention or revenue, and being able toshow what changed because of your decisions.• Hands-on AI fluency you can demonstrate: you've built prototypes, workflows or agents with toolslike Claude, Cursor or similar, and you can show how you evaluated whether they worked.• Experience writing or owning evaluation criteria for AI or machine learning features, or a clear planfor how you'd do it.• Strong written communication. You'll be asked for a writing sample.• Comfort with data: you can pull and read usage and support data yourself and report on it. You ownyour metrics.• Experience working with enterprise customers under contract, including hard conversations aboutscope and dates.• Ability to lead through influence across engineering, Sales, Customer Success and Finance.Preferred Qualifications• Pharmacy, healthcare supply chain, distribution or procurement experience.• Pragmatic Institute (Pragmatic Marketing) certification.• Fluency in statistical analysis and methods.• Familiarity with DSCSA, 340B, GPO contracts or wholesaler operations.• Experience with regulated software, including audit and compliance requirements.• Experience taking a product from a service-heavy model to a platform or API-first model.
Originally posted on Himalayas
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