Food & Beverage, Restaurant, Retail

Assistant Coach

Nashville, TNOnsiteFull Time$60,000–$68,000 /yrPosted 29 days agoVisa sponsorship available

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Required skills

restaurant management
supervisory role
30 hours per week
training
performance oversight
food safety
cleanliness
equipment maintenance
food quality
temperature checks

Nice to have

fast casual restaurant chains
local products
organic products
sustainable products
tech tools and systems
operations and scheduling

Role summary

As an Assistant Coach (Assistant General Manager) in a fast-casual restaurant, you will be a hands-on leader responsible for driving operational excellence and delivering exceptional guest experiences. You will mentor and develop team members, partner with the Head Coach on hiring and performance, and manage controllable costs. Key responsibilities include upholding food safety standards, ensuring a positive customer journey, and utilizing data-driven insights from the Ops Dashboard to implement strategies and troubleshoot operational issues. This role requires 2+ years of restaurant management experience, proven leadership in developing a team of 6+ members per shift, and strong problem-solving skills. Experience in fast-casual environments and with local/organic products is preferred.

A Healthier Future Starts With You

As an Assistant Coach (Assistant General Manager), you support your store as a leader, strategist, and mentor. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier communities through real food.

What You’ll Do

As an Assistant Coach (Assistant General Manager), you're a hands-on leader who inspires your team while driving operational excellence. You'll mentor team members to become future leaders, partner with the Head Coach to set goals and track performance, and use data-driven insights to navigate challenges and ensure exceptional guest experiences that build healthier communities through real food. These responsibilities highlight some of the key functions an Assistant Coach performs. Additional supervisory tasks may be assigned as necessary.

Essential Functions

People + Leading the Team: Partners with the Head Coach on hiring, onboarding, and training while fostering a culture of trust and recognition. Anticipates operational needs and adjusts deployment to support smooth operations. Provides hands-on coaching, steps in during peak times or staffing gaps, and ensures clear communication for consistent execution.

Food Safety + Journey: Upholds high standards for food safety, cleanliness, and equipment maintenance by inspecting food quality, checking temperatures, and ensuring compliance. Partners with the Head Coach to promptly resolve facility, supply, and quality issues while ensuring team member safety and strong audit performance.

Customer Experience: Ensures a clean, hospitable, and brand-aligned guest journey by upholding SWEET standards, acting on guest experience metrics, and making timely business decisions to deliver fast, accurate, and memorable in-store and digital experiences.

Financial + Business Acumen: Supports operational excellence by managing controllable costs, executing schedules, and partnering with the Head Coach to drive sales and implement short- and long-term strategies using insights from the Ops Dashboard.

Systems, Process + Tech: Ensures effective team deployment and expert use of systems by supporting daily operations, troubleshooting issues, and prioritizing tasks to drive smooth and efficient execution.

Execute Assistant Coach Career Path Duties: Perform all essential functions outlined in the Shift Leader role, including those from the Kitchen Lead and Team Member roles

What Makes You Stand Out

Experience in fast casual restaurant chains

Hands-on experience with local, organic, and sustainable products

Familiarity with tech tools and systems used in operations and scheduling

Proven leadership experience with strong problem-solving skills and ability to make confident decisions under pressure

Excellent communicator who fosters positive team culture, mentors employees, and delivers exceptional guest experiences

Highly organized, reliable multitasker with experience in scheduling, coaching, and performance oversight

Minimum Requirements

Meet all physical requirements for all roles within the career path, including the Assistant Coach, Shift Leader, Kitchen Lead, and Team Member.

2+ years in a restaurant management/supervisory role

Experience managing and developing 6+ team members per shift

Food Handler or ServSafe certification

Must be available to work a minimum of 30 hours per week

Must be 18 years of age or older

Must be authorized to work in the United States

What Perks You’ll Get

Competitive base salary + 15% bonus potential

Medical, dental + vision insurance plans to suit your and your family’s needs

Paid Vacation + Wellness time

401(k) program

Paid family leave; we fully support new parents

Complimentary greens

Free sweetgreen swag

An opportunity to make a real impact on the people around you, both by growing them and connecting them to real food

A collaborative team of people who live our core values and have your back

A clear career path with opportunities for development, both personally and professionally

Who We Are

Sweetgreen is a national restaurant brand dedicated to building healthier communities by connecting people to real food. Since 2007, Sweetgreen has reimagined fast food to be fresh, flavorful, and rooted in relationships with farmers and communities. As we grow, we are committed to developing our people in our restaurants and at our support center, so that everyone can be part of the movement. When you join Sweetgreen, you not only invest in your own future but help create spaces where food, people, and purpose come together

Salary range for this role:Starting salary range based on experience$60,000—$68,000 USD

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