Front of House Specialist

Sweetwater, the nation's #1 online retailer of musical instruments & pro audio gear is looking for a talented and driven part-time individual for our Front of House! Sweetwater is proud to serve hundreds of visitors and employees daily in its diners and break room areas. As an extension of our Concierge team, the Front of House staff is an integral component of the Sweetwater Campus Experience. The Front of House staff is focused on providing customers and employees with unmatched hospitality and diner service.

This is a Part-Time role including evenings and weekends

In this customer-facing role, the Front of House team handles various responsibilities including but not limited to:

• Assisting customers with questions about the menu or cash payments
• Maintaining organization and cleanliness in diners and break areas
• Monitoring all grab-and-go inventory in both diners and break rooms
• Communicate effectively with kitchen staff and product vendors for inventory needs
• Brewing coffee and restocking beverages in diner and break areas

The right candidate would possess the following:

• Ability to work independently and as a member of a team 
• A desire to engage with diverse groups of individuals
• Ability to communicate effectively with team members and customers
• Excellent time management and organizational skills
• High standards for organization and cleanliness 
• Ability to stand and walk for extended periods of time in a fast-paced environment
• Ability to lift over 40 lbs.
• Versatility, flexibility, and a willingness to work within constantly changing priorities 
• Commitment to professionalism
• Strong interpersonal skills to communicate effectively with diverse groups of individuals

Sweetwater "Ideal" Team-Player 

WOWs The Customer - Deep passion and desire for creating amazing customer & colleague experiences 

Gets Things Done - Great work ethic and moves with a sense of urgency 

Obsesses over the Details – committed to paying attention to the details 

Drives Continuous Improvement – Always focusing on effective and efficient work and ways to get better 

Develops the Future – committed to the pursuit of growing personally & professionally and has a focus on bringing your colleagues along with you on that journey 

We function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, IN is required. Interested and qualified candidates, please apply. We look forward to exploring your #FullTimeDream with Sweetwater! 

Sweetwater’s culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream.