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Retail, E-commerce, Music Industry, Professional Audio

Band Instrument Repair Technician

Fort Wayne, INOnsiteFull TimeEntry-level (exp-based)Posted 1 month agoVisa sponsorship available

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Required skills

  • Band Instrument Repair
  • Flute
  • Clarinet
  • Saxophone
  • Trumpet
  • Trombone
  • Play Testing
  • Inventory Control
  • 4D Software
  • Music Education

Nice to have

  • Music Education Degree
  • Music Performance Degree
  • Customer Experience
  • Continuous Improvement

Role summary

Sweetwater is seeking a Band Instrument Repair Technician for its Band & Orchestra team in Fort Wayne, IN. This role involves identifying and repairing common rental band instruments (flutes, clarinets, saxophones, trumpets, trombones) with excellent quality and efficiency. Responsibilities include play testing instruments before and after repair, managing inventory using 4D software, and assisting with training. Candidates should have knowledge of repair procedures and techniques, the ability to play test instruments, and a background in band repair training or equivalent experience. A diploma from an accredited repair school or apprenticeship is required. A degree in Music Education or Performance is preferred. The role emphasizes customer experience, attention to detail, and continuous improvement.

Job Requirements

Sweetwater the #1 online retailer of pro-audio and musical instruments is seeking to add a Band Instrument Repair Technician to our growing Band & Orchestra team. As a Band Instrument Repair Technician you will be able to identify problems and complete rental refurbishment independently on the 5 main rental instrument types. The technician I will be able to play test the 5 main rental instrument types at a middle school student level and will perform individual repair tasks consistently at the shop rate with excellent quality. As a Repair Technician you will interact with Service Orders and update Service Order locations.

Job Responsibilities

  • Repair flutes, clarinets, saxophones, trumpets, and trombones in our rental
  • inventory 
  • Follow proper inventory control procedures and interact with 4D software 
  • Assist with training inspection team members or rental operations team
  • members on simple tasks like cleaning rental mouthpieces
  • Other duties as required such as shop cleaning, organization of parts, and
  • maintaining tools 
  • Play test instruments to identify issues before and after repair

Qualifications

  • Knowledge of repair procedures and techniques and play testing band instruments
  • Ability to play test multiple instruments at a high school or college level
  • 1 year of a band repair training course or equivalent training experience
  • Diploma from an accredited repair school or instrument training program or equivalent
  • apprenticeship training in instrument repair from an experienced technician or a reputable music
  • company
  • Degree in Music Education or Music Performance preferred

Sweetwater “Ideal” Team-Player

  • WOWs The Customer – You possess a deep passion and desire for creating amazing customer & colleague experiences
  • Gets Things Done – You have a great work ethic and move through tasks with a sense of urgency
  • Obsesses over the Details – You are committed to paying attention to the details
  • Drives Continuous Improvement – You are always focusing on effective and efficient work and ways to get better
  • Develops the Future – You are committed to the pursuit of growing personally & professionally and have a focus on bringing your colleagues along in that journey

We function best as a unified team, so relocation to our state-of-the-art campus in Fort Wayne, IN is required. Interested and qualified candidates, please apply. We look forward to exploring your #FullTimeDream with Sweetwater!

Sweetwater’s culture is one that is built on the creation and celebration of music, which unifies people from all walks of life. Our individual differences make Sweetwater stronger as a company and a better place to work. Having a truly diverse workforce allows us the opportunity to collectively respect, learn and grow from each unique perspective and experience. We have welcomed thousands of employees and families who have joined the Sweetwater team from all over the nation and the world, and we welcome you, too, to find out why we consider a career at Sweetwater the full-time dream.



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