Warehouse Specialist- PHX
Required skills
- Mandarin
- last-mile
- 3PL warehousing
- logistics
- analytical skills
- decision-making skills
Role summary
We are seeking a Warehouse Specialist to assist with daily operations in our Phoenix facility. This role involves dispatching parcels, assigning tasks to Delivery Service Providers (DSPs), monitoring performance, and driving continuous improvement. Responsibilities include developing quality assurance protocols, conducting meetings, recruiting and onboarding DSPs, and designing training programs. The specialist will also support fleet operations, task distribution, and coordinate with internal and external stakeholders. A Bachelor's degree or equivalent and bilingual Mandarin proficiency are required, along with 0-11 years of experience in last-mile or 3PL warehousing and logistics. Strong leadership, analytical, and decision-making skills are essential for success in this fast-paced environment.
Job Title: Warehouse Specialist
**Key Responsibilities:**
Assist daily operations including dispatch parcel and assign tasks to DSPs, ensuring compliance with company standards.
Monitor performance and drive continuous improvement.
Develop and enforce quality assurance protocols.
Conduct daily control meetings and performance reviews.
Recruit qualified DSPs and provide onboarding.
Design training to improve service quality.
Support fleet operations, task distribution.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.
Additional tasks as directed by supervisors or managers.
· Bachelor’s degree or equivalent, bilingual Mandarin required.
· Minimum 0-11 year in last-mile or 3PL warehousing and logistics related experiences.
· Strong leadership, analytical, and decision-making skills.
· Able to perform under pressure in fast-paced environments.
Ready to be part of a growing, innovative team? Explore our current job openings and apply today!
We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach
· 7 PTO days
· 5 Paid Sick Leave Days
· 6 Paid Holidays
· 401K 100% Matching up to 2%
· 50% Medical insurance, 100% Dental and Vision Insurance
