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Tactile Medical Verified
Medical Device, Health, Biotechnology

Medical Device Sales Territory Account Manager

Charlotte, NCOnsiteFull TimeEntry-level (exp-based)$73,000–$92,400 /yrPosted 3 days agoVisa sponsorship available

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Required skills

  • Tactile Medical Products
  • Flexitouch System
  • Sales Goals
  • Customer Support
  • Training
  • Reimbursement
  • HIPAA
  • Third Party Payer Policies

Nice to have

  • Healthcare sales
  • Clinicians
  • Doctors
  • Surgeons
  • Therapists
  • Nurses

Role summary

Tactile Medical is seeking a Territory Account Manager responsible for educating healthcare professionals and patients on their products within an assigned territory. This role involves developing sales strategies to meet revenue targets, providing customer support including training and reimbursement assistance, and ensuring compliance with regulatory requirements like HIPAA. The position requires a Bachelor's degree or equivalent experience, with specific years of experience in outside/inside sales, medical sales, patient-facing clinical roles, or sales support. Preferred qualifications include healthcare sales experience and clinical experience with lymphedema patients. Knowledge of third-party payer policies and product launch experience are desirable.

At Tactile Medical, we specialize in developing at-home therapy devices to treat lymphedema, chronic venous insufficiency and respiratory illnesses.

The Territory Account Manager is responsible for educating therapists, physicians and patients on Tactile Medical Products in an assigned territory. Responsible for establishing sales strategies to attain monthly, quarterly and annual sales goals. Responsible for penetrating underserved clinical markets. Assist in providing customer support with training, reimbursement, concerns, or complaints. Must maintain compliance with all appropriate regulatory requirements, including HIPAA.

Responsibilities

  • Educating therapists, patients, and physicians on the Flexitouch System and other products and services offered by Tactile Medical
  • Establish sales strategies to attain monthly, quarterly, and annual sales goals
  • Assist in providing customer support with training, reimbursement, concerns, or complaints
  • Other duties as assigned

    • Qualifications

    Education & Experience:

    Required:

  • Bachelor’s degree or equivalent combined education and work experience (4 years)
  • 3+ years of outside/inside sales experience OR
  • 1+ years of medical sales experience OR
  • 4+ years of patient facing clinical experience OR
  • 2+ years of Tactile Medical patient facing or sales support work experience

    • Preferred:

  • Healthcare sales experience with clinicians such as doctors, surgeons, therapists, etc.
  • Clinical experience working directly with lymphedema patients such as a Nurse, CLT, PTA, PT, OT, OTA, etc.
  • Demonstrated success selling Tactile Medical products

    • Knowledge & Skills:

  • Knowledgeable of third party payer policies
  • Demonstrated ability to launch new products desirable
  • Travel within territory as well as outside territory for conferences and training
  • Ability to lift 20 pounds

    • Our total compensation package includes medical, dental and vision benefits, retirement benefits, employee stock purchase plan, paid time off, parental leave, family medical leave, volunteer time off and additional leave programs, life insurance, disability coverage, and other life and work wellness benefits and discounts. Benefits may be subject to generally applicable eligibility, waiting period, contributions, and other requirements and conditions.

    Below is the starting salary or hourly range for this position, although offers may differ based on the candidate's location, job-specific knowledge, skills and experience.

    US Pay Range$73,000—$92,400 USD

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