Patient Care Coordinator (PCC) - Med Surg (Days)

The Patient Care Coordinator (PCC) is a Registered Nurse with a bachelor's degree in nursing who educate their patients about their health conditions and develop a care plan to address their specific discharge needs. They also facilitate communication between patients, families, caregivers, social service organizations and healthcare providers. The PCC works with healthcare team members to coordinate care and manage resources with a focus on returning home with necessary resources to ascertain quality, patient safety, and desired outcomes are achieved. The PCC partners with the unit teammates and leaders to facilitate effective flow and capacity evidenced by decrease LOS, and decrease readmission.

Required Knowledge & Skills

Education: Bachelor's Degree

Experience: Two years of related experience. Requires working knowledge of specialized practices, equipment, and procedures.

Licenses and Certifications

*GEORGIA REGISTERED NURSE LICENSE OR MULTISTATE NURSING LICENSE

*HEALTHCARE PROVIDER (CPR)

Qualifications

*Bachelor's in nursing required.

*Two years' experience in acute health care setting including involvement in direct patient care.

*Ability to identify improvement in clinical operations and implement change and willingness to challenge established way of doing things in a constructive way.

*Exemplifies a strong, positive attitude toward internal and external customers, patients, families and care team enhancing service excellence and overall improvement.

*Excellent communication skills with ability to form relationships quickly

*Adept at using technology as a tool to support real-time education at the point of care.

*Uses continuum of care resources and consistently collaborates with families caregivers to expedite discharge plan as appropriate.

*Experience with Core Measures, programs related to Hospital Acquired Conditions, Wound and Ostomy care, and Value Based Purchasing desired but not required.