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Hospitality

To-Go Specialist

Austin, TXOnsiteFull TimePosted 2 months ago

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Required skills

  • 18+
  • TABC
  • lift 25-50 lbs
  • stand for prolonged periods
  • food safety
  • sanitation
  • allergen protocols

Nice to have

  • flexible scheduling
  • paid on-the-job training
  • advancement opportunities
  • free meals
  • employee referral rewards
  • discounts

Role summary

Ramen Tatsu-Ya Slaughter is seeking a To-Go Specialist to ensure an exceptional ramen experience for pickup and third-party orders. This role acts as the final quality check, verifying order accuracy, proper packaging, and presentation. Responsibilities include greeting guests, coordinating with kitchen and front-of-house teams, managing inventory of to-go supplies, maintaining cleanliness, and adhering to food safety standards in a fast-paced environment. The ideal candidate is at least 18 years old, possesses a Food Handler certification, and can lift 25-50 lbs and stand for extended periods.

Description

Join the team at Ramen Tatsu-Ya Slaughter!

Perks Include:

  • Flexible Scheduling
  • Paid On-the-Job Training
  • Advancement Opportunities (promotions from within)
  • Free Meals During Shifts
  • Employee Referral Rewards (50% on first paycheck, 50% on second paycheck)
  • Discounts offered at all Tatsu-Ya locations
  • Family Meal

Benefits:

  • Sick Time Off for full-time employees (5 days)
  • Medical, Dental, and Vision Insurance (based on hours worked)

What is the job? As a To-Go Specialist, you play a critical role in delivering an exceptional ramen experience for all pickup and third-party orders. You are the final quality check point between the kitchen and the guest, ensuring every order is accurate, organized, and packed to Tatsu-Ya standards.

What You’ll Do:

  • Greet pickup guests promptly, verify order details, and provide a friendly, efficient handoff
  • Ensure all to-go items—including ramen, sides, bombs, garnishes, utensils, and drinks—are packed correctly and completely
  • Perform final quality checks on every order, including broth levels, packaging integrity, labeling, and presentation
  • Coordinate closely with BOH and FOH teams to manage ticket flow, rush orders, and accurate wait times
  • Maintain an organized and clearly labeled to-go staging area and pickup shelf
  • Monitor and restock to-go supplies such as bowls, bags, stickers, utensils, ramekins, and labels
  • Assist with opening and closing duties, including tablet setup, station organization, and cleaning
  • Maintain cleanliness and follow all food safety, sanitation, and allergen protocols
  • Work with urgency and purpose to support high-volume service while maintaining accuracy and hospitality

Requirements

  • Must be 18+ years old
  • Valid Food Handlers certification (TABC only if required by location)
  • Ability to work in a fast-paced environment and lift 25–50 lbs
  • Ability to stand for prolonged periods and move efficiently throughout the restaurant

Ready to be part of the team behind every perfectly packed bowl? Apply now to join Ramen Tatsu-Ya on Slaughter as a To-Go Specialist and help us deliver great ramen—every order, every time.

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