Solution Specialist
Required skills
- sales
- customer-facing
- sales principles
- customer service
- sales processes
- CRM
- sales data analysis
- communication skills
- goal-oriented
Nice to have
- Salesforce
- Spanish speaking
- bilingual
Role summary
Teaching Strategies, an innovative EdTech organization focused on early childhood education, seeks a Solution Specialist to join their sales team. This role focuses on driving revenue through cross-selling within the existing customer base. Ideal for individuals new to sales with some professional experience, eager to develop sales skills in a supportive environment. Responsibilities include managing the sales cycle, building customer relationships, executing sales campaigns, identifying cross-selling opportunities, conducting product demonstrations, and meeting sales targets. Familiarity with CRM tools and basic sales principles is preferred, along with excellent communication skills. Occasional domestic travel is required, and Spanish speaking is a plus.
Specific Roles & Responsibilities:
- Strategic Sales: Supports and/or manages the full sales cycle for assigned accounts and programs, from prospecting and discovery through product demonstrations, proposals, negotiations, and closing.
- Customer Relationship Management: Builds and maintains strong relationships with existing and prospective customers, including educators, administrators, and program leaders, to understand their needs and provide tailored solutions.
- Sales Campaigns: Engages marketing-generated leads, qualifies opportunities, and executes strategic outreach campaigns to generate pipeline and drive bookings.
- Customer Growth: Builds and expands customer relationships by understanding customer needs, identifying solution opportunities, and delivering tailored recommendations that support customer success.
- Cross-Selling: Identifies opportunities to cross-sell Teaching Strategies' products and services to existing and former customers through proactive outreach, product demonstrations, and relationship building, enhancing the customer experience while driving additional revenue.
- Sales Meetings: Conducts outreach to schedule and lead discovery calls, product demonstrations, and sales meetings for assigned accounts and opportunities.
- Sales Targets: Meets and exceeds individual sales targets while contributing to overall team bookings and revenue goals.
- Product Knowledge: Develops a deep understanding of Teaching Strategies' product offerings and effectively communicates their value to customers.
- Data Analysis: Utilizes CRM tools to track customer interactions, sales activities, pipeline, and campaign performance while maintaining accurate account records.
- Occasional domestic travel.
- Spanish speaking (bilingual) preferred.
- Bachelor's or Associate's degree in Business, Marketing, Education, or a related field preferred.
- 1-2 years of professional work experience, preferably in a customer-facing role.
- Basic understanding of sales principles and customer service practices.
- Eagerness to learn and grow in a sales career.
- Basic understanding of sales processes and techniques, with a willingness to learn and apply new strategies in the education market.
- Familiarity with Customer Relationship Management (CRM) software, preferably Salesforce or a similar platform.
- Ability to quickly learn and understand educational product features, benefits, and use cases.
- Basic skills in analyzing sales data to identify trends and opportunities.
- Excellent verbal and written communication skills, with the ability to articulate complex concepts clearly and persuasively to educators and parents.
- Self-motivated and goal-oriented, with a strong desire to achieve and exceed targets.
- Spanish speaking (bilingual) preferred
- Competitive compensation package
- Employee Equity Appreciation Program
- Health and wellness insurance benefits
- 401k with employer match
- Flexible work environment
- Unlimited paid time off (which includes paid holidays and Winter Break)
- Paid parental leave
- Tuition assistance, professional development, and opportunities for career growth
- Best in class technology equipment for every employee
- Penthouse suite in downtown DC seconds away from Washington Nationals Stadium and Audi Field
Originally posted on Himalayas
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